Principal Consultant, Technical Support Engineer!

Netanya - Israel

Monthly Salary: Not Disclosed

Posted on: 10 hours ago

Vacancies: 1 Vacancy

Job Summary

Ready to build the future with AI
At Genpact we dont just keep up with technologywe set the pace. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory our industry-first accelerator is an example of how were scaling advanced technology solutions to help global enterprises work smarter grow faster and transform at scale. From large-scale models to agentic AI our breakthrough solutions tackle companies most complex challenges.
If you thrive in a fast-moving innovation-driven environment love building and deploying cutting-edge AI solutions and want to push the boundaries of whats possible this is your moment.
Genpact (NYSE: G) is anadvanced technology services and solutions company that deliverslastingvalue for leading ourdeep business knowledge operational excellence and cutting-edge solutions we help companies across industries get ahead and stay by curiosity courage and innovationour teamsimplementdata technology and AItocreate tomorrow to know us onLinkedInXYouTube andFacebook.

Inviting applications for the role of Principal Consultant Technical Support Engineer!
Help our customers with issues and questions related to our product.

Responsibilities
Be part of a large corporate in a global environment
Work Mon-Fri (2 choice days a week from home)
Take on-call shifts during nights and weekends
Qualifications we seek in you!
Minimum Qualifications
BA in computer science or equivalent
Experience in Tier3 support or professional services
English excellent writing and conversational skills
Experience with PowerShell and DevOps tools
SQL scripting and DB maintenance
Experience with HTML CSS JavaScriptNode JS React
Experience in programming would be an advantage
Experience in system log analysis
Experience with Windows servers and IIS
Experience with cloud services
Relevant years of experience in similar jobs

Preferred Qualifications/ Skills

Experience with Azure
Experience with Azure Dev ops
Experience with Azure Kubernetes and docker
Experience with Grafana
Experience with Web services and Oauth authentication
Experience with Azure Open AI

Personal qualities:
If you relate to the following then lets talk:
Im a team player.
Im solution oriented with a can do attitude.
Im passionate about discovering how things work.
Im autodidact who has the patience to learn via trial and error.

Why join Genpact
Lead AI-first transformation Build and scale AI solutions that redefine industries
Make an impact Drive change for global enterprises and solve business challenges that matter
Accelerate your careerGain hands-on experience world-class training mentorship and AI certifications to advance your skills
Grow with the best Learn from top engineers data scientists and AI experts in a dynamic fast-moving workplace
Committed to ethical AI Work in an environment where governance transparency and security are at the core of everything we build
Thrive in a values-driven culture Our courage curiosity and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the 140000 coders tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Lets build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military/veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation.
Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a starter kit paying to apply or purchasing equipment or training.

Required Experience:

Staff IC

Inviting applications for the role of Principal Consultant Technical Support Engineer!
Help our customers with issues and questions related to our product.