The Administration Team Lead will:

• Direct and manage Administration and Accounting Department staff and assist in recruitment

• Analyze issues and requests brought forward by clients or staff and provide alternative solutions and directions based on system capabilities and established company policies.

• Develop improved methods for carrying out the departments work and processes.

• Train new staff and develop skills of existing staff members maintain personnel files and records and conduct yearly performance reviews.

• Complete system maintenance and set up of employer contribution grids in accordance with the relevant Collective Agreement.

• Maintain premium rates on MEBS system.

• Respond to Canada Revenue Agency regarding inquiries related to members.

• Periodically create queries to maintain data integrity on MEBS system.

• Provide as requested periodic reports of Boards of Trustees and Account Manager or Consultants as required.

• Maintain security and confidentiality of client records.

• Modification of deceased member records.

• Other duties may be assigned from time to time by Management.

To be successfulas an Administration Team Leaderwith BPA you will need:

• Experience relevant to the duties and accountabilities of the position experience working in a customer service environment preferably related to the administration of group benefits insurance programs.

• Knowledge of financial records and systems with demonstrated ability to analyze and interpret data.

• University Degree or related business training from a recognized educational institution and 5 or more years of related working experience; OR 10 years of related working experience of which at least 2 years are in a supervisory position; OR any equivalent combination of experience and/or education from which comparable knowledge skills and abilities have been achieved.

• PC proficiency with strong knowledge of Microsoft Office (Excel and Word skills essential).

• Excellent written and verbal communication abilities.

• Strong interpersonal and customer service skills.

• The ability to multi-task work under pressure and meet deadlines.

• A functioning understanding of the legacy system AS400.

• The ability to delegate tasks & responsibilities and follow up to ensure work tasks are accomplished.

• Strong leadership training coaching and organizational skills.

Whats in it for you:

• Learn by working alongside our experts

• Extended health care and dental benefits

• A retirement savings plan with company contributions

• A suite of Health & Wellness offerings

• Mental Health programs and support for you and your family

• Assistance for the completion of industry designations

• Competitive compensation

BPA is a division of People Corporation and has served members and beneficiaries in their local communities since 1958. BPA is dedicated to providing a superior benefits experience to our members businesses and trusts in the local communities in which they live and operate.