Senior Network and Telecommunications Engineer

Pinnacle Propane LLC a leading provider in the propane industry is on the hunt for a dynamic and driven Senior Network and Telecommunications Engineer to join our growing team. If you are passionate about building relationships identifying new business opportunities and driving growth we want to hear from you!

Why Join Pinnacle Propane

At Pinnacle Propane we pride ourselves on delivering safety reliability and exceptional customer service. Our commitment to innovation and sustainability positions us as a trusted partner for residential commercial and industrial propane solutions. Join us in making a difference in our community by providing top-notch propane services that power homes and businesses.

We value our employees and offer a comprehensive benefits package to support your well-being and work-life balance. When you join our team youll enjoy:

• Great Benefits: Including medical vision dental insurances amongst others.
• Life Insurance: Financial protection for you and your family.
• Community Volunteering Day: A paid day off to give back to the community and make a difference.
• Paid Time Off: Generous PTO and company holidays to relax recharge and spend time with loved ones.
• Retirement Savings Plan: Employer contributions to help you save for the future.

Position Summary

The Senior Network and Telco Engineer is responsible for designing configuring and maintaining secure and reliable network and telecommunications infrastructure across all Pinnacle Propane locations in the United States. This role ensures optimal performance and security of firewalls switches cabling mobile and landline services and related hardware/software. The position is accountable for conducting semi-annual firewall reviews maintaining accurate records of all network and telco changes and safeguarding the organizations network against threats. Additionally the engineer provides expert support to internal users and external vendors including internet and phone service providers to troubleshoot and resolve connectivity and communication issues efficiently.

Essential Job Responsibilities

• Design configure and maintain network and telecom infrastructure across all Pinnacle Propane locations in the U.S.
• Manage and secure Fortinet firewalls including policy configuration and semi-annual security reviews.
• Ensure network security compliance by implementing best practices and monitoring for vulnerabilities.
• Maintain accurate documentation of all network and telecom hardware/software changes and configurations.
• Monitor network performance and proactively address issues to ensure high availability and reliability.
• Troubleshoot and resolve complex network and telecom problems for internal users and external vendors.
• Coordinate with ISPs and telecom providers for installation maintenance and issue resolution of internet and phone lines.
• Telecommunications expense management.
• Oversee structured cabling and hardware installations including switches routers and related equipment.
• Assist with disaster recovery planning and implement redundancy strategies for critical locations.
• Stay current on emerging technologies and recommend improvements to enhance network security and efficiency.

Key Leadership Profile Capabilities

• Strategic Thinking: Ability to align network and telecom initiatives with organizational goals and long-term IT strategy.
• Decision-Making Under Pressure: Confident in making critical technical and security decisions during outages or incidents.
• Influence and Collaboration: Skilled at building relationships across departments and with external vendors to drive results.
• Ownership and Accountability: Takes full responsibility for network security performance and compliance.
• Change Management: Guides teams and stakeholders through technology upgrades and process improvements smoothly.
• Risk Management: Proactively identifies vulnerabilities and implements mitigation strategies to protect business continuity.
• Communication Skills: Clearly conveys complex technical concepts to executives non-technical staff and vendors.
• Continuous Improvement Mindset: Seeks opportunities to optimize systems processes and security posture.
• Adaptability: Responds effectively to evolving technologies regulatory requirements and organizational priorities.

Qualifications

Essential Skills

• Fortinet Firewall Expertise: Configuration policy management and security audits.
• Network Infrastructure: Advanced knowledge of LAN/WAN design routing and switching.
• Protocols: Strong understanding of TCP/IP BGP OSPF MPLS QoS and IPv6.
• Network Security: Threat mitigation intrusion detection/prevention VPNs SSL/TLS SSH and compliance with security standards.
• Telecom Systems: Experience with VoIP SIP PBX systems and mobile/landline provisioning.
• Troubleshooting: Ability to diagnose and resolve complex network and telco issues quickly.
• Cabling & Hardware: Hands-on experience with structured cabling switches routers and service provider edge equipment.
• Documentation: Accurate record-keeping for hardware/software changes and compliance.
• Communication Skills: Ability to explain technical concepts to non-technical stakeholders.
• Problem-Solving: Strong analytical thinking and decision-making under pressure.

Desirable Skills

• Wireless Technologies: Experience in WLAN design optimization and troubleshooting.
• Monitoring tools such as FortiManager.
• Project Management.
• Vendor Management: Ability to coordinate effectively with ISPs telecom providers and hardware vendors.
• Disaster Recovery Planning: Experience in designing and implementing network redundancy and failover strategies.
• Documentation Standards: Ability to create clear technical documentation and diagrams for audits and compliance.

EEO Statement

Pinnacle Propane LLC is dedicated to employing and maintaining a diverse team. We take pride in being an Equal Opportunity Employer ensuring decisions are made irrespective of race color ethnicity national origin sex sexual orientation gender identity religion age disability veteran status genetic information or any other characteristics safeguarded by state or federal law.

Pinnacle Propane LLC complies with the laws and regulations set forth in the EEO is The Law poster.

Additionally Pinnacle Propane is dedicated to providing reasonable accommodations for job applicants with disabilities. Should you require assistance or an accommodation during the application process due to a disability kindly email .

Pinnacle Propane strives to ensure its careers website is accessible to everyone including individuals with disabilities. If you encounter any difficulties accessing Pinnacle Propanes careers website please reach out to us at so that we can offer the information or assistance you need through alternative methods and/or discuss a reasonable accommodation for the application process.

Disclaimer: Pinnacle Propane does not accept unsolicited resumes or applications from recruitment agencies. Any unsolicited information submitted to Pinnacle Propane by third-party agencies will be considered property of Pinnacle Propane and we will not be responsible for any fees associated with such submissions.