DMS Technician FTC 12 months

Role Overview

The DMS Technician plays a critical role in ensuring the integrity accessibility and security of the organizations digital documentation. This position is responsible for administering and optimizing the Document Management System (DMS) to support efficient workflows and compliance with regulatory standards.

You will act as the primary point of contact for all DMS-related issues providing technical expertise and user support across the business. The role involves configuring system settings managing permissions and troubleshooting complex problems to maintain seamless document operations.

This is a hands-on role requiring strong problem-solving skills attention to detail and the ability to deliver outstanding customer service. You will also contribute to continuous improvement initiatives including data migrations and integration projects.

Key Responsibilities:

Support and maintain the Work 10 client.

Manage users groups and applications within IMCC.

Oversee third-party iManage integrated applications.

Perform housekeeping and data management for iManage Work and iManage Share.

Manage data imports and exports for lateral movers.

Support Business and Service Desk upskilling.

Suggest improvements within the DMS ecosystem.

Liaise with external support vendors.

Implement and maintain information barriers.

Facilitate reporting where appropriate.

Key Skills & Experience:

The ideal candidate will have a proven background in information technology and will possess the following skills and experience;

In-depth knowledge of the Work 10 client

Strong troubleshooting experience

Knowledge of Microsoft 365 Teams and SharePoint

Experience with Active Directory and Azure cloud services

Confident with Incident and Problem Management

Outstanding customer service skills

Experience with data migration tools (Importers/Exporters)

Ability to work within ITIL framework

Foundational knowledge of iManage Work Server Preview Server and RAVN

Experience with an Information barrier solution preferably Intapp Walls

Experience with Litera tools specifically Litera CAM

Awareness of the iManage REST API and its application

Who are we looking for

• We dont have a type. We believe our differences are our strength; varied cultures approaches and experience can only benefit us.

What do we offer

• You can be yourself: It takes everyone to make us who we are. Were a culture of diverse perspectives with each of us making unique contributions that make us better together.
• In the office or WFH: We think the best balance is more time in the office than at home so we operate a 60:40 rule.
• Beyond salary: We offer plenty of benefits; private medical insurance health cash plan dental insurance life assurance critical illness insurance matched pension contributions up to 7% holiday trading plus many more. Visit:Reward & Benefits Fieldfisher.
• Modern Office Space:Located in the iconic Titanic Quarter with excellent commuter links and parking nearby.
• Nurturing your talent:Take a build a career approach to your training. Youll be on a pathway but free to wander if you see something youd like to study more closely.
• Funnel your interests: You have a life outside work and we can help it to flourish. Join clubs affinity networks inclusive events and pro bono/charity initiatives.

Inclusion is not exclusive:

If all our differences are highlighted no one stands out for being different. At Fieldfisher all our rich diversity is celebrated.

We will provide the equipment to allow you to shine at interview and beyond. Just let us know what you need.

For accessibility information on our Belfast office visit:Accessing Fieldfisher Belfast Hub Fieldfisher

What to do next:

• Click Apply Now complete an online application and upload a CV.
• Successful applications will be invited to a 2030-minute introductory call with a recruiter.
• Every role recruits differently. But well always let you know what to expect from the process so you get no surprises.
• For hybrid opportunities youll be invited to visit our offices for a face-to-face meeting.
• We try to make sure the process takes around 2-3 weeks only but we cant always promise that. We will work around everyones availability. You can contact us at.

We recruit on a rolling basis. Your application may be reviewed before the application deadline. We accept applications until we have filled the role.

#FieldfisherCareers

We are not a UK firm with offices in Europe. We are a European law firm at our core. While our HQ is London we are spreading across addition to UK China and Silicon Valley we have offices in Austria Belgium France Germany Ireland Italy Luxembourg the Netherlands Poland and Spain.

With 1800 people across 25 offices in 13 countries you might expect an impersonal office culture but you will find a homely family feel even in the largest offices.

Quality on both sides
Across all our offices and jurisdictions are market-leading practices in corporate/M&A finance real estate energy and natural resources technology and life sciences.

We count as clients large corporations including major technology firms pharmaceutical and life sciences companies energy suppliers infrastructure companies global banks and financial institutions.

We aim to ensure equality of opportunity and are actively working towards improving the diversity of our staff. Applications will be considered on merit and the applicants suitability to meet the requirements of the role.