Mgr-Program Office Go-To-Market Governance

Quebec - Canada

Monthly Salary: Not Disclosed

Posted on: 10 hours ago

Vacancies: 1 Vacancy

Job Summary

Description

Turn insight into action lead GTM governance that keeps TELUS on track to win nationwide.

Our team and what well accomplish together

The Falcon Program is driving TELUS next chapter of growth connecting communities nationwide and redefining how we bring PureFibre and innovative customer solutions to market. As the Manager of Go-to-Market (GTM) Governance youll play a pivotal role in ensuring that every channel campaign and activation performs at its best.

Youll work across Falcon Community & Customer Growth to track performance for all GTM streams surface insights identify gaps and help teams recover quickly when targets are at risk. This is the team that keeps our growth engine humming analytical collaborative and laser-focused on results. If youre passionate about performance process and problem-solving wed love to have you on board.

What youll do

Monitor and analyze GTM performance across all channels including D2C retail digital and community programs to ensure alignment with strategic targets
Drive weekly monthly and quarterly performance tracking cadences providing clear visibility into whats on track whats off track and what actions are needed
Collaborate with marketing channel and finance partners to validate data diagnose challenges and build recovery plans that drive measurable results
Develop dashboards scorecards and executive reporting that connect activity to outcomes and enable proactive decision-making
Partner with regional and national leaders to standardize GTM governance frameworks and performance management practices
Raise issues early flagging risks to plan and help teams pivot with agility to protect revenue and customer growth goals
Influence channel and campaign strategies by turning performance insights into actionable recommendations that improve speed efficiency and impact
Champion accountability and transparency across the Falcon program ensuring every team understands how their efforts contribute to national success

A week in this role is fast-moving and highly collaborative: one day youre deep in performance data the next youre working with channel leads to realign execution or preparing insights for leadership review. Your work directly shapes how TELUS executes learns and wins across Canada.

Qualifications

What you bring

Experience in go-to-market strategy sales operations or performance governance within a complex multi-channel environment
Strong analytical and problem-solving skills able to turn data into clear insights and action plans
Ability to thrive in cross-functional settings collaborating with marketing sales finance and regional operations teams
Excellent communication and storytelling abilities bringing data to life for senior leaders and stakeholders
Operational discipline driving structured processes and consistent reporting cycles
Comfort with ambiguity creating clarity in fast-paced evolving programs
Collaborative leadership style able to influence without authority and align diverse teams toward shared outcomes
Curiosity and initiative continuously seeking ways to optimize performance and simplify execution
Background in business analytics marketing or operations or equivalent experience connecting strategy to results

Great-to-haves

Experience managing people or small teams with a focus on collaboration and development
Familiarity with TELUS systems and processes for reporting performance management and channel governance
Experience in telecom consumer products or large-scale sales and marketing programs
Project Management or Data Analytics certification or equivalent hands-on expertise in governance and performance tracking
University degree in business analytics marketing or a related discipline

Basic knowledge of English is required because you will occasionally interact in English with external parties (clients suppliers candidates external partners etc.); interact in English with internal parties (colleagues internal partners stakeholders etc.); and work with IT tools whose interface is only accessible in English as part of this positions main responsibilities given its provincial scope.

Required Experience:

Manager

Description Turn insight into action lead GTM governance that keeps TELUS on track to win nationwide.Our team and what well accomplish togetherThe Falcon Program is driving TELUS next chapter of growth connecting communities nationwide and redefining how we bring PureFibre and innovative customer ...