Order-to-Cash Manager NORAM (Louisville, KY The Woodlands, TX)

Join Clariant and Lead Operational Excellence in Order-to-Cash!
As a key member of our team you will manage the complete Order-to-Cash process ensuring accurate quotations timely order fulfillment and effective backlog management. You will lead and evaluate the GBS teams performance identify process gaps and implement improvements to optimize efficiency and customer satisfaction. Collaborating cross-functionally with global and regional teams you will drive continuous improvement initiatives apply Lean Six Sigma principles and uphold Clariants best practices SOPs and values. This role offers the opportunity to cultivate a high-performance culture enhance operational excellence and make a tangible impact on our business results.

Responsibilities

• Manage the complete Order-to-Cash process including full responsibility for quotations with Sales and assuming accountability for all orders with high data accuracy and proper backlog management
• Lead and evaluate GBS team performance while identifying process gaps to improve customer-facing OtC performance
• Support quality management through Root Cause Analysis and implement Clariant best practices SOPs and values
• Collaborate cross-functionally with global OtC Manager for reporting and attend weekly meetings with Scheduling/Planning teams
• Drive continuous improvement initiatives to optimize order processing efficiency and customer satisfaction
• Lead regional Order-to-Cash process optimization with accountability for backlog management and BU-specific financial targets while driving segment-specific process requirements
• Identify and address supply chain process gaps by applying best practices harmonizing processes and ensuring proper information flow throughout the organization
• Drive continuous improvement initiatives by optimizing cost and quality evaluating GBS team performance and ensuring appropriate process documentation
• Lead efficiency improvement projects using Lean Six Sigma principles to enhance operational excellence across the organization--Cultivate a high-performance culture by fostering Clariant Excellence through improvement projects and maintaining regular performance dialogues with GBS teams

Requirements

• Degree in Business or Supply Chain preferred
• Minimum 3 years experience in Supply Chain Customer Service or OTC.
• Basic import/export experience related to Supply Chain
• ERP/MRP systems (SAP preferred)
• Supply Chain experience in chemicals and/or manufacturing a plus

Whats in it for you

• Medical/Dental/Vision Insurances
• Paid Holidays
• PTO time with a carry-over benefit
• Tuition Reimbursement
• Wellness Program
• EAP Program
• Spending and Savings Accounts
• Life/AD&D Insurance
• Disability Insurance
• Pet Insurance
• Online discount Mall
• Auto/Home Insurance
• Identity Theft Protection
• Legal Services Plan

Mar Del Solar
Talent Acquisition Partner

Clariant is a Swiss-based global specialty chemicals company which is concentrated and developed in three business units: Care Chemicals Catalysts and Adsorbents & Additives. Our purpose as a company is reflected in our tagline Greater chemistry - between people and planet which considers the principles of customer innovation and people orientation as well as a focus on creating solutions to foster sustainability in different industries by offering high-value and high-performance chemical specialties.
At Clariant we believe that diversity equity and inclusion are essential to our success. We strive to cultivate a workplace where all employees feel welcomed respected supported and valued. Our diverse workforce allows us to tap into a wealth of perspectives experiences and capabilities that drive innovation. We are committed to ensuring equal opportunities for professional growth and advancement across all levels of the organization based on objective criteria and regardless of gender gender identity race ethnicity religion protected veteran status age disability sexual orientation or other aspects of diversity in accordance with the relevant governing laws. By bringing together talented individuals with diverse backgrounds and viewpoints we gain the agility to meet the evolving needs of our global customers and communities. Join our team to help advance our mission of fostering a culture of belonging where everyone can thrive.

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Clariant Corporation is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race color religion sex national origin age genetic information sexual orientation gender identity disability protected Veteran status or any other protected class as established by law.

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