Technical Support (Design)

Glasgow - UK

Monthly Salary: £ 32240 - 40300

Posted on: 6 hours ago

Vacancies: 1 Vacancy

Job Summary

Technical Support - Licence Programmes (LCT)

Location: Aspect House Blantyre (office based)

32240 - 40300 strong benefits package and excellent career progression opportunities/support.
Permanent / Full-time (37 hours per week)

Closing date: 4th December 2025

Join us in shaping the future of energy. At SP Energy Networks were not just maintaining the grid were transforming it. As part of our SPD Projects team youll play a key role in delivering innovative solutions that enable low-carbon technologies and support the UKs transition to net zero. If youre passionate about sustainability and want to make a real impact in communities across Scotland this is your opportunity to be part of something bigger.

We have an exciting new opportunity for a Technical Support professional to join our team providing expert business support in assessing applications across Energy Networks Licence Programmes and Low Carbon Technologies such as EV chargers and air source heat pumps

What youll be doing

Act as an effective member of the LCT technical team.
Manage correspondence applications and contacts initiating appropriate actions with installers and customers.
Support delivery of customer and regulatory commitments.
Ensure all customer contacts/applications are processed in line with relevant procedures and timescales.
Provide administration management support and reporting across all LCT areas.
Promote and deliver excellent customer service standards.
Comply with Health Safety and Environmental requirements and lead by example toward a zero-accident culture.
Use innovative IT solutions and best practices to improve efficiency.
Administer and process all documentation throughout the project lifecycle.
Maintain quality standards in all activities.
Contribute to process and procedure improvements within Licence Programmes and LCT.

What youll bring

Working knowledge of network and business data management systems.
Experience within utilities civil engineering or construction sectors.
Understanding of regulatory reporting requirements Guaranteed Standards Licence and Ofgem obligations.
Ability to work effectively in a multi-functional team.
Strong telephony and customer service skills.
Knowledge of Energy Networks policies procedures and health safety and environmental legislation would be beneficial
Awareness of regulatory issues and inter-business relationships.

To be successful in this role you will need to demonstrate as a minimum:

Higher Education or equivalent grades in Maths and English.
Computer literacy e.g. Microsoft Office suite

Whats in it for you

As well as a competitive salary which is reviewed annually you can also enjoy a number of other benefits. With our pension scheme well double match your contribution up to a company contribution of 10%.

At ScottishPower we believe its the little things we do in life that make a big difference. From helping you look after your familys wellbeing save for your future and take personal steps for climate action our benefits are designed to help you do just that - so that you have everything you need to take care of your world today and tomorrow.

Thats why our benefits include:

36 days annual leave
Holiday purchase perfect your work/life balance with extra annual leave
Share Incentive Plan and Sharesave Scheme
Payroll giving and charity matched funding
Technology Vouchers save more and spread the cost of your technology purposes
Count us in pledge to reduce carbon emissions and help fight climate change
Electric Vehicle Schemes to help you transition to green/clean driving
Cycle to Work scheme and public transport season ticket loans
Options to purchase dental insurance private medical insurance health cash plan and annual health assessments
Life Assurance (4x salary)
Access to nudge financial wellbeing support
Plus shopping leisure restaurant and gym discounts and unique employee deals on travel insurance and more

Why SP Energy Networks

SP Energy Networks is part of the Iberdrola Group one of the worlds largest integrated utility companies and a world leader in wind energy. We keep electricity flowing to homes and businesses through Central and Southern Scotland North Wales and in the North West of England. We operate over 4000km of cables and lines that make-up the transmission network connecting infrastructure like wind farms into the electricity system. Its a role that puts us right at the heart of Scotlands ambition to be Net Zero by 2044. And were taking it very seriously.

Were investingover 5.5 billion into our transmission network directly supporting the rapid growth needed in renewable energy. With diverse opportunities across our businesses and a commitment to invest in our own internal talent ScottishPower can offer people real career opportunities that meet personal and professional goals in a global organisation.

Inclusion diversity and a social purpose are at the heart of everything we do. Together with our values they bring us together into a stronger more sustainable business with direct links to the communities we serve. It takes all kinds of people to build a large-scale business like ours so whatever your background youll fit right in.

We are committed to providing reasonable support or adjustments in our recruiting processes for candidates with disabilities long term conditions mental health conditions or who are neurodivergent or require pregnancy-related support. If you need support please reach out to.

Mobility

Please note that any applicant who is not a citizen of the country of the vacancy will be subject to compliance with the applicable immigration requirements to legally work in that country. If/when required the Company will support the employee with the necessary Immigration requirements.

IMPORTANT

Advert will close at 23:59 GMT the day before Job Posting End Date below

December-4-2025

Technical Support - Licence Programmes (LCT)Location: Aspect House Blantyre (office based)32240 - 40300 strong benefits package and excellent career progression opportunities/support.Permanent / Full-time (37 hours per week)Closing date: 4th December 2025Join us in shaping the future of energy. At ...