Automotive Service Advisor
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Job Location:
High Point, NC - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Job Summary:
Ilderton Auto is seeking a dedicated and skilled Automotive Service Advisor to join our team in High Point North Carolina. The ideal candidate will be responsible for providing exceptional customer service and support to our clients. As a Service Advisor you will serve as a liaison between our customers and our technicians providing estimates recommendations and ensuring a smooth and efficient service process.
Responsibilities:
- Greet customers and obtain information about their vehicles service needs
- Explain repair and maintenance options to customers and provide accurate estimates
- Schedule appointments and coordinate with technicians to ensure timely completion of services
- Answer customer inquiries and provide updates on the status of their vehicle
- Review vehicle issues and recommend necessary repairs to customers
- Monitor service orders and ensure timely and accurate invoicing
- Keep detailed records of service and repair history for all vehicles
- Educate customers on preventative maintenance and service options to enhance their vehicles performance and longevity
- Maintain a clean and organized service area to provide a professional and welcoming environment for customers
Requirements:
- High school diploma or equivalent
- Previous experience in the automotive industry or as a Service Advisor preferred
- Strong communication and customer service skills
- Knowledge of basic automotive systems and repairs
- Ability to prioritize and multi-task in a fast-paced environment
- Proficiency in computer systems and software used for automotive service scheduling and invoicing
- Willingness to work weekends and flexible hours based on business needs
EEOC Statement:
Ilderton Auto is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability status protected veteran status or any other characteristic protected by law.
Required Experience:
Unclear Seniority
Key Skills
- Sales Experience
- Time Management
- Order Management System
- Customer Service
- Dealership Experience
- GM Vehicles
- Retail Sales
- Tire Service
- Automotive Repair
- OSHA
- Service Writing
- Automotive Service
About Company
Who we are:Since 1926, the Ilderton family has been serving customers with quality automobiles in the triad cities of High Point, Greensboro and Winston Salem. ...
