Technical Project Manager Recurring Services

Love what you do. And love where you do it. Smart people fun culture innovative work beautifuloffices oh and everyones really nice. Thats what people say about SailPoint. Were known as thecompany where everyone wants to work and we have the awards to prove youre passionate about outsmarting cybercriminals and working at a company where you can trulyhave an impact and we want you to join our team.

SailPoint empowers the largest most complex organizations by putting identity at the Center of Security and IT. Our 2000 customers include global financial institutions government entities andpharmaceutical organizations.

Who You Are:
You are a resourceful organized and energetic professional that has experience working withinProfessional Services (PS) organizations. You will have worked closely with customers vendors andinternal stakeholders to successfully complete project deliverables and align project resources withstaffing requests. You embody our core values of Integrity Innovation Individual and Impact and bringthese with you in all your dealings.

What Youll Do:
The Senior Project Manager (PM) performs two functions within PS. As a PM you will oversee the successful delivery of SailPoint solutions and ensure delivery teams are staffed and forecasted appropriately. By leveraging existing experience the PM will gain a deep understanding of our SaaS and/or Software delivery and staffing models.

Within the first two months the PM will be expected to assist with Resource Management (RM) duties work with the Resource Management Office (RMO) to manage project resourcing requests and staff those projects with the right people in the right place at the right time. The PM will also begin leading customer engagements by coordinating project deliverables including status reporting forecasting managing budgets and coordinating project team activities.

After 6 months the PM will have gained a strong understanding of our delivery methodology and has taken on major PM duties for small-medium projects including project kickoff budget adherence timelines milestones and risk management. The PM will also assume responsibility for RM duties in a geographical region where they will be responsible for most RM-related tasks.

Within 1 year the PM will be expected to manage end-to-end project management duties resulting in the successful delivery of multiple projects of varying sizes and complexity. Additionally the PM will be expected to manage all RM activities within a given geographical area and can assist other RMs as needed.

Responsibilities:
Provide end-to-end project management for Phase 1 (and other PS) client engagements.
Prepare for and lead weekly staffing meetings ensuring all notes action and follow-up items arecaptured distributed and completed.
Lead Weekly Resource Availability meetings with project and engagement managers to ensure thatresource allocation availability and forecast are accurate and up to date and that updates arecompleted in a timely fashion.
Manage client stakeholders & customer expectations ensuring client concerns risks and requirementsare anticipated identified managed and addressed accordingly.
Facilitate the fulfillment of staffing requests and prioritize resource requests working with RMOLeadership and other team members to ensure the right person is in the right place at the right time.
Create and maintain comprehensive project documentation (scope status schedule budget forecastrisks issues) in appropriate repositories.
Assist Engagement managers with Change Order content process.
Provide regular updates on clients performance to customers and SailPoint Management.

Requirements:
8 years of professional work experience as part of an enterprise technology company. Including 5years formal Project Manager experience and 3 years of Resource Management.

2 years of experience with an identity security product with knowledge of the overall identity security landscape.
Excellent organization and communication skills. Experience working with clients partners and internalstakeholders.
Experience with essential Project Management duties (project planning budget scope schedulestakeholder and risk management)
Experience managing projects across multiple teams and geographies to ensure engagements aredelivered to specification on-time and to budget.
Experience managing staffing across a large organization with up to 45 resources per geographic area.

Certifications
Project Management Professional (PMP) or Certified associate in project management (CAPM) a plus
Resource Management Certified Professional (RMCP) a plus

Education:
Bachelors degree or masters level or global equivalent experience

Travel:
Up to 15%