Client Services Consultant IDMS EMEA

Please Note:

1. If you are a first time user please create your candidatelogin account before you apply for a job. (Click Sign In > Create Account)

2. If you already have a Candidate Account please Sign-In before you apply.

Job Description:

#Broadcomsoftware

Broadcom offers a position in Europe for an experienced IBM Mainframe Specialist.

We are looking for candidates with extensive experience in IDMS z/OS mainframe database management system or equivalent displaying a range of DBA and SYSPROG disciplines and best practices needed for the database space. Application development experience is a plus.

The candidate will provide technical assistance and recommendations to clients on efficient database administration and management backup and recovery optimal performance and leveraging modernization techniques such as APIs modern development etc. The ability to travel to client sites is required for this position.

Primary Functions

Duties include but are not limited to : presentation demonstration installation configuration and upgrade for Broadcom IDMS DBMS on the z/OS mainframe.

Secondary responsibilities include general support for z/OS and its subsystems as well as interfacing with the database.

Key Responsibilities

• Drive adoption of Broadcom Software Solutions at customer sites
• Adopting new open mainframe features such as APIs modern IDEs etc.
• When requested by support management provide on-site and remote assistance for the assigned products. Representing development when on-site assistance is required.
• Provide feedback to the value stream to assist with product development marketing and quality of the solutions.
• Provide feedback to product management on customer requirements for future product updates.
• Provide on-site and/or remote technical activities such as site reviews technical updates proof of concept (PoCs) or Proof of Value (PoVs) for our customers.

Technical Skills and experience

• 8 years experience with database administration and maintenance developing and/or maintaining backup and recovery procedures performance and tuning and conversions.
• 8 years experience with z/OS.
• 8 years experience in IT.
• Experience with IDMS. CICS MQ and z/OSMF a plus.

People and Communication Skills

• Ability to foster lasting relationships with customers and our partners
• Candidates must have excellent command of English both spoken and written.
• In addition to English candidates are preferred that speak one other major European language and have the expected Education Degree (Bachelor diploma at least).
• Solid communications skills with the ability to deliver technical presentations
• Ability to listen to client requirements and organize them into a list of business needs and objectives.
• Ability to provide written communication back to management project managers and customers.
• Ability to provide knowledge transfer of our solutions and provide instructions to run the solution after implementation is complete.

Customer Focus

• Assist the Broadcom sales team in technically qualifying solutions specifically Broadcom MAINFRAME Solutionsand their benefits to customers and/or partners.
• Work closely with the account team and the customer or partner to obtain a deep understanding of the customers technology needs or partners offerings and architect a solution to meet them.
• Build relationships across customers or partners IT silos and offerings to understand build document and share our knowledge of their infrastructure challenges and potential technical impact of planned projects.
• Understand and act as a valued resource early and often within the customers decision making process (e.g.: during the idea or conceptual stages).
• Execute complex product integration demonstrations and proofs of concept customizing the demonstrations as necessary to address the customers specific needs and environment.
• Maintain a deep technical knowledge of the products developed by the business unit.
• Provide technical specifications and requirements documentation as necessary to support the proposed solution.
• Effectively position and present the benefits of Broadcoms solutions and specifically how our solutions will support the clients technical and functional requirements.
• Provide technical leadership and oversight during Trials Proof-of-Concept (POCs) complex demos etc. as warranted.
• Ensure technical requirements required by the proposed solution are clearly communicated to and understood by the client and meet the clients expectations.
• Effectively communicate Broadcoms key competitive differentiators.
• Foster and build relationships with customers and partners to develop references.
• Strive to constantly improve the quality of all customer interactions.

Broadcom is proud to be an equal opportunity employer. We will consider qualified applicants without regard to race color creed religion sex sexual orientation national origin citizenship disability status medical condition pregnancy protected veteran status or any other characteristic protected by federal state or local law. We will also consider qualified applicants with arrest and conviction records consistent with local law.

If you are located outside USA please be sure to fill out a home address as this will be used for future correspondence.