IT Help Desk Technician Level I
Share
Job Location:
Highlands Ranch, CO - USA
Hourly Salary:
$ 22 - 27
Posted on:
17 hours ago
Vacancies:
1 Vacancy
Job Summary
Job Description:
Location: 1003 Plum Valley Lane Highlands Ranch CO 80129
Employment Type:Full Time
Pay Range:$22.00 - $27.00 per hour
The application window is expected to close on December 15 2025
This position will primarily support Schomp dealerships in Utah.
At Schomp our Corporate positions provide valued support to our dealerships and customers. We are looking for top talent ready to join our forward-thinking high volume dynamic organization.
We encourage our team members to be their best we celebrate our success and we strive to exceed customer expectations. If you are looking for an amazing team of hard working and fun individuals apply now!
Why Schomp:
Full suite of insurance - medical dental vision and life
Pet insurance you read that right insurance for your furry or not so furry friends
401(k) with company match
Paid Time off - Vacation sick and holidays
Short term and long term disability
Accident insurance
On site Gym/ Gym reimbursement
Employee Assistance program - counseling financial and legal advice
Commitment to your career and professional development
The best part of automotive: Employees are eligible for discounts on vehicles parts and service
Responsibilities:
Provide first-level technical support to end-users via phone email or in-person including new employee IT orientation.
Prioritize respond to and resolve IT-related issues promptly ensuring high customer satisfaction. Log and track all support requests in the ticketing system.
Diagnose and troubleshoot hardware software and network problems.
Guide users through step-by-step solutions for technical issues.
Escalate unresolved issues to higher-level support teams or vendors as necessary.
Perform routine maintenance on IT systems and infrastructure.
Install configure and update software and hardware as required.
Requirements:
High School Diploma or equivalent work experience.
0-2 years Helpdesk Technician experience preferred.
Excellent communication and listening skills required.
Research and troubleshooting skills.
Must possess and maintain a valid driver license.
Must possess and maintain an acceptable Motor Vehicle Record (MVR).
Schomp Automotive Group is an Equal Opportunity Employer
The compensation range represents the low and high end of the compensation range for this position. Actual compensation will vary depending on factors including but not limited to location experience and performance. The range listed is just one component of the total compensation package for employees. Other rewards may include bonuses Paid Time Off policy region- specific benefits.
If you are an individual with a disability and need a reasonable accommodation to assist with your application for employment or the recruiting process please contact us by sending an email to or contact .
Required Experience:
IC
Key Skills
- user account
- Active Directory
- Customer Service
- Information Technology
- desk support
- End user
- Project Management
- Phone Calls
- service levels agreement
- Desk Staff
- Ltil
- Procedures
- Setup
- hardware
- Technical Support
About Company
Discover the finest selection of vehicles at Group Schomp Automotive. Browse top brands, models, exceptional financing options, and experience the Group Schomp Automotive difference.
