Patient Access Supervisor

Lubbock, TX - USA

Monthly Salary: Not Disclosed

Posted on: 2 hours ago

Vacancies: 1 Vacancy

Job Summary

JOIN OUR TEAM!!!

Are you looking to be one of the team To be part of the family and not just another number Are you looking for a positive work environment where teamwork and diversity are key

We value your contributions. Every role in our hospital has an impact on each of our patients. We work hard to make sure our employees love their work here. Many have been with us from the very beginning. Because were physician-owned we understand the value of having a well-trained well-resourced staff. When it comes to procedural healthcare experience matters.

Lubbock Heart & Surgical Hospital is committed to providing better outcomes for our employees!

Great Benefits Medical Vision Dental PTO & 401K
Individually Tailored 6-12 Week Orientation
Opportunities for Advancement
Consumer discounts through Perks
Family Atmosphere
Opportunity for Multi-Unit Training
Free CEUs through Cornerstone our online training system

We are looking for a dedicated Patient Access Supervisor like you to join our Lubbock Heart team.

What You Will do in this Role:

Together with the Revenue Management Director review and revise department policies annually.
Direct the daily operations of direct staff under moderate supervision.
Ensure proper documentation is being utilized in accordance to hospital HIPAA and governmental regulations.
Verify surgical orders for accuracy completeness and compliance with established standards before procedures.
Conduct audits of patient registrations to ensure accuracy and completeness.
Assist in developing and implementing policies and procedures relative to patient access.
Assist in answering patient questions about hospital procedures.
Ensure compliance with HIPAA Privacy Regulations Transactions and Code Sets Regulations and assist in preparing for the implementation of HIPAA Security Regulations.
Responsible to properly train employees within the respective areas of supervisory responsibility.
Handle incoming and outgoing calls pertaining to patient issues.
Manage time and workload efficiently
Demonstrate effective verbal and written communication skills
Demonstrate willingness to adjust to change
Demonstrate ability to handle pressure and remain calm in busy situations
Demonstrate commitment to work and consistent job performance
Knowledge of organization and departmental policies and procedures
Knowledge of hospital based-computer systems and applications
Knowledge of government reimbursement regulations and requirements
Skill in planning organizing delegating and supervising
Ability to take initiative and exercise independent judgment decision- making and problem solving
Ability to work effectively with staff co-workers patients public and external agencies
Ability to be diplomatic and use constructive problem solving techniques when confronting difficult people and/or situations

What Qualifications You Will Need:

Minimum education requirement: High School Diploma or GED
Associates degree preferred but not required.
Minimum of one (1) year experience in the following areas: Supervising Patient Registration Customer Service in a healthcare setting and Office related experience.
Must be able to multi-task
Knowledge of ICD-9 and CPT coding medical terminology.

Your Shift: Full Time with Varied Shifts including Holidays

LHSH Incentives

Flexible Scheduling
No mandatory overtime

Lubbock Heart & Surgical Hospital specializes in the care of cardiac orthopedic nephrology urology and general medical patients. We are also a highly active inpatient center mainly centered on surgical procedures that include cardiothoracic orthopedic urology and general surgery. We have a 24-hour Emergency Department with 5 fully equipped ED rooms 4 fully operating OR rooms 4 cardiac catherization labs with 1 electrophysiology room 11-day surgery rooms 58 acute care beds spread over three units and 16 cardiac critical care rooms. We pride ourselves on giving the best overall care possible to our patients and on our family style atmosphere that includes everyone: patients and their families physicians and our employees.

#Lubbock200

Required Experience:

Manager

JOIN OUR TEAM!!!Are you looking to be one of the team To be part of the family and not just another number Are you looking for a positive work environment where teamwork and diversity are keyWe value your contributions. Every role in our hospital has an impact on each of our patients. We work hard t...