Yellowsquare is looking for a Customer Care/Sales Assistant Intern
YellowSquare is a dynamic and growing hospitality brand with hostels in Rome Milan and Florence and exciting new openings on the horizon. More than just a place to stay we create an energetic community-driven experience for travelers from all over the world. This internship is based at our headquarters in Rome where you will join our Sales & Customer Care team and support all our Squares remotely.
What youll be doing:
- Assisting guests with reservations queries and complaints;
- Managing and responding to guest reviews;
- Communicating effectively across different YellowSquare locations;
- Supporting internal teams by distributing key information;
- Working closely with a supervisor to navigate various customer service scenarios.
What you should have:
- Strong teamwork skills and the ability to collaborate with others;
- Flexibility and readiness to adapt to different shifts and schedules;
- A passion for customer service and making people feel welcome;
- Excellent English and another foreign language plus at least a B2 level of Italian;
- Strong Excel skills;
- A positive problem-solving mindset;
- Codice Fiscale and all required documents to be legally hired in Italy.
What we offer:
- Internship (stage/tirocinio) of 3 to 6 months;
- International office located between Termini and Castro Pretorio (no smart working during the internship);
- Full-time: 40 hours per week (MondayFriday);
- YellowCredits;
- Satispay meal vouchers;
- 800 gross monthly compensation;
- Possibility of a contract after the internship;
- A vibrant and international work environment.
This role is perfect for someone who wants to grow in customer care learn from an experienced team and bring positive energy to a dynamic international environment. If youre ready to make travel unforgettable apply now and join YellowSquare!
Yellowsquare is looking for a Customer Care/Sales Assistant InternYellowSquare is a dynamic and growing hospitality brand with hostels in Rome Milan and Florence and exciting new openings on the horizon. More than just a place to stay we create an energetic community-driven experience for travelers ...
Yellowsquare is looking for a Customer Care/Sales Assistant Intern
YellowSquare is a dynamic and growing hospitality brand with hostels in Rome Milan and Florence and exciting new openings on the horizon. More than just a place to stay we create an energetic community-driven experience for travelers from all over the world. This internship is based at our headquarters in Rome where you will join our Sales & Customer Care team and support all our Squares remotely.
What youll be doing:
- Assisting guests with reservations queries and complaints;
- Managing and responding to guest reviews;
- Communicating effectively across different YellowSquare locations;
- Supporting internal teams by distributing key information;
- Working closely with a supervisor to navigate various customer service scenarios.
What you should have:
- Strong teamwork skills and the ability to collaborate with others;
- Flexibility and readiness to adapt to different shifts and schedules;
- A passion for customer service and making people feel welcome;
- Excellent English and another foreign language plus at least a B2 level of Italian;
- Strong Excel skills;
- A positive problem-solving mindset;
- Codice Fiscale and all required documents to be legally hired in Italy.
What we offer:
- Internship (stage/tirocinio) of 3 to 6 months;
- International office located between Termini and Castro Pretorio (no smart working during the internship);
- Full-time: 40 hours per week (MondayFriday);
- YellowCredits;
- Satispay meal vouchers;
- 800 gross monthly compensation;
- Possibility of a contract after the internship;
- A vibrant and international work environment.
This role is perfect for someone who wants to grow in customer care learn from an experienced team and bring positive energy to a dynamic international environment. If youre ready to make travel unforgettable apply now and join YellowSquare!
View more
View less