QAD Functional Consultant

Title: QAD Functional Consultant

Location: Kennesaw GA 30144 (Onsite Only Local or Ready to Relocate)

Duration: 6 Months

Video Interview

Job Description: -

Experience: 8 10 Years

Must-Have Skills

6 8 years of QAD SE 2014 functional experience in production support

Strong functional knowledge of Manufacturing Sales Purchase Inventory Financials (basic GL impact)

Experience handling L2/L3 support in QAD environments

Basic technical understanding of Progress OpenEdge (ABL/4GL)

Experience with UI (personalization/configuration)

Hands-on with ServiceNow or similar ticketing systems

Strong communication RCA skills stakeholder handling and ability to work under pressure

Must-Have Keywords

QAD SE 2014 QAD Functional SCM MFG Manufacturing Inventory Purchase Sales Progress OpenEdge ABL/4GL ServiceNow

Job Description

Technical / Functional Skills

6 8 years of hands-on experience with QAD SE (2014) in production support

Strong functional knowledge in:

o Manufacturing

o Sales & Distribution

o Procurement

o Inventory

o Basic Financials (GL impact awareness)

Technical exposure preferred:

o Basic Progress OpenEdge / ABL/4GL for analysis and safe minor fixes

o UI personalization (2014 version)

Experience with ServiceNow ticketing

Soft Skills

Excellent communication and stakeholder interaction

Strong analytical skills & root-cause analysis

Ability to work under pressure during critical business windows

Roles & Responsibilities

Provide L2/L3 support for QAD SE 2014 across core modules

Handle incidents service requests problems and document RCA with preventive measures

Support month-end quarter-end year-end close activities

Manage MRP runs cost rollups inventory reconciliations

Perform user access reviews security role validations and master data support (Items BOM Routing Sites Supplier/Customer setup)

Execute safe data corrections using approved procedures

Coordinate & validate patches service packs deployments in Test & Prod environments

Maintain SOPs runbooks knowledge articles

Analyze and fix interface errors (mapping master data issues sequencing errors)

Support reports browses ad-hoc extracts

Drive problem management to reduce repeat tickets

Follow ITIL processes: Change / Release / Incident / Problem Management

Work with business teams for minor enhancements testing and UAT

Collaborate with vendors DBA OS and infrastructure teams

Integration & Reporting

Troubleshoot interface failures mapping issues duplicate records

Support QAD Browse Reporting and custom extract requirements

Role Description Summary

Incident resolution (L2/L3)

Analyze business-critical issues

Perform patch impact analysis & coordinate deployments

Work with Yamaha IT & business stakeholders

Bug fixing & minor enhancements

New enhancements / modifications in existing customizations

Status reporting & stakeholder communications