Teller Supervisor (Durango 215 Branch)

Las Vegas, NV - USA

Hourly Salary: $ 21 - 22

Posted on: 6 days ago

Vacancies: 1 Vacancy

Job Summary

Nevada State Bank a division of Zions Bancorporation N.A. was founded on Dec. 9 1959 by 12 businessmen full of Nevadas pioneering spirit. As a full-service bank we offer a complete range of consumer private and business banking services. Our colleagues regularly volunteer in their communities and have been dedicated to helping make Nevada a better place to live for more than 60 years. By embracing the banks Core Values of extraordinary service adaptability teamwork communication development accountability community and respectwe have built a culture of service and engagement. NSB has a commitment to career development through tuition reimbursement and continuous learning opportunities in addition to other competitive benefit offerings. We offer medical benefits on day one 401k matching and paid holidays. With a strong belief in diversity equity and inclusion NSB offers several colleague-led diversity forums with the intent to ensure representation and cultural sharing among our colleagues. At Nevada State Bank we truly believe that it matters WHO you work with.

We are now accepting applications for a Teller Supervisor (Client Service Associate Lead)to join the team located at our Durango / 215 branch in Las Vegas NV.

Essential Functions:

Leadsthe daily activities of client service associates.
Coachand counselbranch staff to improve customer service sales and operational skills by providing on-the-job training.
Helpdevelop action plans to meet individual and branch goals.
Ensure the branch provides quality service while protecting against loss.
Maintainadvanced knowledge of branch operations.
If needed supervise branch activities in the absence of or in conjunction with branch management team.
Expand client base through successful selling and coaching techniques including lending applications cross-selling of bank services and products and assisting clients in every area of banking.
If needed be responsible for processing cash transactions and other customer service duties within the branch.
Perform other duties as assigned.

Qualifications:

2 years banking cashiering customer service balancing other related experience or successful completion of company approved training.
Advanced knowledge of cashiering balancing debits credits bank products and/or banking.
Working knowledge of math.
Must have solid balancing and customer service skills.
Ability to cross-sell bank products based on clients needs.
High School diploma or equivalent.

Benefits:

Medical Dental and Vision Insurance - START DAY ONE!
Life and Disability Insurance Paid Parental Leave and Adoption Assistance
Health Savings (HSA) Flexible Spending (FSA) and dependent care accounts
Paid Training Paid Time Off (PTO) and 13 Paid Holidays (includes Nevada Day & Family Day)
401(k) plan with company match Profit Sharing competitive compensation in line with work experience
Mental health benefits including coaching and therapy sessions
Tuition Reimbursement for qualifying employees
Employee Ambassador preferred banking products

Pay range (depending on experience): $21- $22/hour

Required Experience:

Manager

We are now accepting applications for a Teller Supervisor (Client Service Associate Lead)to join the team located at our Durango / 215 branch in Las Vegas NV.

Essential Functions:

Leadsthe daily activities of client service associates.
Coachand counselbranch staff to improve customer service sales and operational skills by providing on-the-job training.
Helpdevelop action plans to meet individual and branch goals.
Ensure the branch provides quality service while protecting against loss.
Maintainadvanced knowledge of branch operations.
If needed supervise branch activities in the absence of or in conjunction with branch management team.
Expand client base through successful selling and coaching techniques including lending applications cross-selling of bank services and products and assisting clients in every area of banking.
If needed be responsible for processing cash transactions and other customer service duties within the branch.
Perform other duties as assigned.

Qualifications:

2 years banking cashiering customer service balancing other related experience or successful completion of company approved training.
Advanced knowledge of cashiering balancing debits credits bank products and/or banking.
Working knowledge of math.
Must have solid balancing and customer service skills.
Ability to cross-sell bank products based on clients needs.
High School diploma or equivalent.

Benefits:

Medical Dental and Vision Insurance - START DAY ONE!
Life and Disability Insurance Paid Parental Leave and Adoption Assistance
Health Savings (HSA) Flexible Spending (FSA) and dependent care accounts
Paid Training Paid Time Off (PTO) and 13 Paid Holidays (includes Nevada Day & Family Day)
401(k) plan with company match Profit Sharing competitive compensation in line with work experience
Mental health benefits including coaching and therapy sessions
Tuition Reimbursement for qualifying employees
Employee Ambassador preferred banking products