Support Service Windows 11 migratie

Dessel - Belgium

Monthly Salary: Not Disclosed

Posted on: 4 hours ago

Vacancies: 1 Vacancy

Job Summary

As a support employee you are the first point of contact for IT-related questions and problems regarding the Windows 11 migration. You will provide support and service throughout the Windows 11 migration for both the IT team and the end users in Dessel and Brussels.

Some of your tasks:

Providing first-line support for end users via phone email and ticketing system regarding the Windows 11 migration.
Documenting solutions and procedures for future use and knowledge sharing.
Maintaining good communication with users and ensuring timely feedback.
Collaborate with the IT teams on issues and questions about the Windows 11 migration

Job requirements:

Demonstrable experience in Windows migrations
At least 3 years of experience in an IT role
Problem-solving thinking and a customer-centric mindset.
Communicative Hands-on and autonomous
Experience with ITSM tools (e.g. SCCM Intune) is necessary.

Key Skills

MAC
Active Directory
Service Support
End user
Access Points
trouble tickets
OS
Linux
Project Management
Service Management
Service Quality
Setup
Service Desk
hardware
Software Applications

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About Company

Sansaone

30 employees

Welcome to Sansaone, a dynamic force in the realm of ICT talent acquisition. Born out of a passion for excellence and a vision for connecting outstanding professionals with forward-thinking organizations, we stand as a beacon for strategic recruitment solutions in the Information and ... View more

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