Administrative & Operational Support to Group Directors
- Coordinate meetings (internal/external) including scheduling setting agendas preparing materials and capturing meeting minutes.
- Assist with travel arrangements (transport meals accommodation) in coordination with Admin.
- Track and follow up on action items after meetings to ensure timely progress.
- Handle paperwork and digital records such as vendor onboarding supporting documents and subscription receipts.
- Assist in scheduling department check-ins and preparing weekly status updates.
Project & Task Coordination
- Create track and follow up on task tickets using internal task management tools.
- Compile updates prepare presentations and ensure project stakeholders are aligned.
- Support strategic initiatives across departments (e.g. CRM implementation training plans software comparisons).
- Support market research projects.
- Help ensure alignment between directors and departments by surfacing differing instructions and proposing solutions.
- Coordinate company events with Admin and Business team.
Process & Performance Improvement
- Assist in converting manual workflows into digital processes ensuring genuine improvements are incorporated.
- Identify process bottlenecks and coordinate with stakeholders to implement more efficient solutions.
- Develop and maintain a centralized knowledge base (intranet) and FAQs to support business operations.
- Maintain a full-year calendar of internal events and strategic plans.
- Assist with ad-hoc projects and assignments to meet business needs.
Innovative & Business Growth Support
- Research and assess software or AI-based solutions to improve organizational efficiency.
- Support departments in evaluating new tools benchmark best practices and implementing strategic improvements.
- Ensure business meetings events and presentations are conducted at high standards with continuous enhancements.
Requirements
- Bachelors degree in Business Administration Management or related field.
- At least 25 years of experience in executive support operations or project coordination roles.
- Experience working in a fast-paced multi-departmental organization is preferred.
- Strong organizational and multitasking skills with attention to detail.
- Excellent written and verbal communication skills.
- Proficiency in Microsoft Office (PowerPoint Excel Word) and project/task management tools.
- High level of discretion professionalism and reliability.
- Strong problem-solving mindset with the ability to suggest process improvements.
- Ability to coordinate with multiple stakeholders and manage competing deadlines.
- Proactive attitude with a strong sense of ownership and follow-through.
- Capable of preparing executive-level presentations and reports with minimal supervision. Willingness to learn and explore new trends and technology.
- A learning and improvement mindset.
- Tech-savvy with interest in digital tools and automation.
- Willingness to explore AI tools and optimize workflows.
- A team player who respects boundaries and operates with integrity.
Administrative & Operational Support to Group DirectorsCoordinate meetings (internal/external) including scheduling setting agendas preparing materials and capturing meeting minutes.Assist with travel arrangements (transport meals accommodation) in coordination with Admin.Track and follow up on acti...
Administrative & Operational Support to Group Directors
- Coordinate meetings (internal/external) including scheduling setting agendas preparing materials and capturing meeting minutes.
- Assist with travel arrangements (transport meals accommodation) in coordination with Admin.
- Track and follow up on action items after meetings to ensure timely progress.
- Handle paperwork and digital records such as vendor onboarding supporting documents and subscription receipts.
- Assist in scheduling department check-ins and preparing weekly status updates.
Project & Task Coordination
- Create track and follow up on task tickets using internal task management tools.
- Compile updates prepare presentations and ensure project stakeholders are aligned.
- Support strategic initiatives across departments (e.g. CRM implementation training plans software comparisons).
- Support market research projects.
- Help ensure alignment between directors and departments by surfacing differing instructions and proposing solutions.
- Coordinate company events with Admin and Business team.
Process & Performance Improvement
- Assist in converting manual workflows into digital processes ensuring genuine improvements are incorporated.
- Identify process bottlenecks and coordinate with stakeholders to implement more efficient solutions.
- Develop and maintain a centralized knowledge base (intranet) and FAQs to support business operations.
- Maintain a full-year calendar of internal events and strategic plans.
- Assist with ad-hoc projects and assignments to meet business needs.
Innovative & Business Growth Support
- Research and assess software or AI-based solutions to improve organizational efficiency.
- Support departments in evaluating new tools benchmark best practices and implementing strategic improvements.
- Ensure business meetings events and presentations are conducted at high standards with continuous enhancements.
Requirements
- Bachelors degree in Business Administration Management or related field.
- At least 25 years of experience in executive support operations or project coordination roles.
- Experience working in a fast-paced multi-departmental organization is preferred.
- Strong organizational and multitasking skills with attention to detail.
- Excellent written and verbal communication skills.
- Proficiency in Microsoft Office (PowerPoint Excel Word) and project/task management tools.
- High level of discretion professionalism and reliability.
- Strong problem-solving mindset with the ability to suggest process improvements.
- Ability to coordinate with multiple stakeholders and manage competing deadlines.
- Proactive attitude with a strong sense of ownership and follow-through.
- Capable of preparing executive-level presentations and reports with minimal supervision. Willingness to learn and explore new trends and technology.
- A learning and improvement mindset.
- Tech-savvy with interest in digital tools and automation.
- Willingness to explore AI tools and optimize workflows.
- A team player who respects boundaries and operates with integrity.
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