Express Lane Service Advisor
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Job Location:
Memphis, TN - USA
Monthly Salary:
Not Disclosed
Posted on:
3 days ago
Vacancies:
1 Vacancy
Job Summary
Express Lane Service Advisor
Chrysler Jeep Dodge Ram Dealership
Now Hiring: Masters of Multitasking & Customer-Charm Wizards
About the Role
Do you thrive in fast-paced environments Do you enjoy the smell of motor oil in the morning Do you have the rare ability to smile while explaining why a customer really does need that air filter. If so welcome to theExpress Lane the pit stop where routine maintenance meets controlled chaos.
Were looking for a Service Advisor who can keep things moving smoothly keep customers happy and avoid being run over by overly-enthusiastic drivers entering the lane.
What Youll Do
Greet customers with the confidence of someone who knows exactly where the air filter lives
Decode vague customer descriptions like Its making a thingy noise
Write repair orders with accuracy speed
Communicate with technicians without yelling
Up-sell maintenance services politelynot like a used-car infomercial
Keep customers updated so they dont peek around corners
Maintain an above-average caffeine level to survive the morning rush
Qualifications
Previous service advisor experience is great but if youve survived retail fast food or toddlersyoure halfway there
Excellent communication skills
Ability to multitask while remaining calm and pretending youre not multitasking
Basic understanding of vehicle maintenance
Computer skillsyes clicking really fast counts
Valid drivers license and the ability to park straighter than most customers
What We Offer
Competitive pay bonuses for being awesome
Health dental and vision (we care about your well-being
Paid time off for when you need a break from oil changes and humanity
Employee discounts on parts service and maybe even that Jeep youve been eyeballing
A team that supports you laughs with you and occasionally steals your pens
Schedule
Full-time weekends will be required
A fast-paced Express Lane environment where time moves 2x faster than normal
Required Experience:
Unclear Seniority
Key Skills
- Sales Experience
- Time Management
- Order Management System
- Customer Service
- Dealership Experience
- GM Vehicles
- Retail Sales
- Tire Service
- Automotive Repair
- OSHA
- Service Writing
- Automotive Service
About Company
GOSSETT CHRYSLER-DODGE-RAM-JEEP-FIAT One of the largest privately owned Automotive Dealer Groups in West Tennessee is expanding its line of franchises and is s...
