EOI Parking and Information Officer Car Park Operations (9974)
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Job Location:
Yearly Salary:
Posted on:
5 days ago
Vacancies:
1 Vacancy
Job Summary
Internal Expression of Interest (EOI)
Applications Close: 11:59pm Thursday 27 November 2025.
Group and Team: Economic Development Parking Services
Network:Community and Economic Development
Location: Argyle Street Car Park
Employment status: Permanent Full-time
Classification: Municipal Officer Level 1A to 2C
Agreement: Hobart City Council Enterprise Agreement 2024
Salary range: $62713 to $79375 per annum 13.5% superannuation.
About the role
This role contributes to the success of the City by enabling efficient and equitable access to the City of Hobarts car parks for ratepayers visitors and business patrons.
Role accountabilities include:
- Provide high-quality customer service and accurate information to car park patrons at enquiry counters.
- Process cash and credit card payments and manage daily reconciliation.
- Respond professionally to customer complaints and payment disputes.
- Conduct daily inspections of car parks and report security or maintenance issues.
- Issue parking infringements in accordance with relevant legislation and Council by-laws.
Learn more about the role in the position description: Parking and Information Officer Car Park Operations PD
About you
You will bring strong customer service skills and the ability to work confidently in a fast-paced environment. You are professional approachable and able to manage situations of conflict with tact and respect.
To succeed in this role you will have:
- Completion of Year 10 or a Certificate qualification in a relevant area (Customer Service of Business Administration) with the ability to undertake and complete a Certificate III in Local Government - Regulatory Services.
- Current Registration to Work with Vulnerable People (Employee) and a valid Drivers Licence.
- Good communication skills and the ability to provide respectful and professional interactions with the public and internal staff.
- Capacity to understand and apply relevant legislation for accurate issuing of infringement notices.
- Ability to work additional hours as required including weekends and to work autonomously with minimal supervision.
How to apply
If you require any further information specific to this role please contact Andrew Pike Parking Services Manager on 0or email
All applications must be made in the online portal and you can save your application as you progress through the stages until you submit your final application. If you have any issues with submitting your application please email details of the issue to . Please note that we do not accept applications after the position has closed so if you have issues submitting your application please contact us prior to the closing time.
Before you begin
You will need to read the position description prior to commencing your application as you will be required to address the key duties skills and knowledge for this role in 600 words or less.
Please ensure you have copies of your current resume and relevant qualification/s ready to attach at the end of your application.
To protect privacy and prevent fraud do not upload or email personal documents such as Drivers licences passports or personal tax and superannuation details. Instead:
- You will be required to declare you hold the required documentation/licence and
- If you are the successful candidate in the process you will be required to have the originals sighted by People and Culture before commencing in the new role.
Selection process
Candidates are initially selected for interview based on the details provided in their application.
The City of Hobart assesses all applications based on merit.
Positions are filled based on how well the successful candidate meets the requirements of the position.
Learn more about the selection process on our website.
Required Experience:
Unclear Seniority
Key Skills
- Six Sigma
- Lean
- Management Experience
- Process Improvement
- Microsoft Outlook
- Analysis Skills
- Warehouse Management System
- Operations Management
- Kaizen
- Leadership Experience
- Supervising Experience
- Retail Management
