Senior Technical Product Owner

As a Technical Product Owner supporting U.S. Segment Operations you will play a pivotal role in shaping and delivering technology solutions that drive operational excellence automation and customer-centric outcomes. You will partner closely with business leaders agile delivery teamsand technology stakeholders to translate operational needs into scalable high-impact digital capabilities. This is a unique opportunity to influence the modernization of core operational processes while ensuring alignment with enterprise architecture regulatory requirements and strategicpriorities.

Position Responsibilities:

• Stakeholder Collaboration: Engaging with business stakeholders to understand their needs gather
  requirements and define epics capabilities and features

• Requirements Analysis and Prioritization: Analyzing and prioritizing the requirements gathered
  from business stakeholders (Initiative lead Product owners etc.) and translate to technology
  execution coordinating and acts as lead of technical and business teams to deliver on technology
  commitments.

• Technology Product Strategy and Planning: Driving the technology product/capability strategy
  planning and delivery of key capabilities for the business product/capability

• Research and Analysis: Conducts user research market research and data/workflow analysis to
  identify opportunities for improvement and recommend technological solutions that align with
  business needs. Presenting findings and communicating insights effectively.

• Technology Guidance: Providing technical guidance to business stakeholders and the development
  team and ensuring that the products/capabilities technical aspects are well- managed. Ensures
  technical requirements are understood integrated prioritized to backlog. Mitigates technical
  roadblocks to achieving sprint/release goals.

• Maximizing Product Value: Ensuring that each product delivers the maximum value to
  the user by managing the product backlog and prioritizing technical tasks

  INTERNAL

• Manages the product backlog delivery and work prioritization process in partnership with IT and
  Operations.

• Leads agile team to ensure that value is delivered to users

• Assesses value develops cases and prioritizes stories epics and themes to ensure work aligns
  with product strategy

• Coordinates vendor delivery where majority of development activities are outsourced

• Understand the technical architecture and dependencies of the product.
  

Required Qualifications:

• Bachelors degree in business administration Computer Science Engineering or a related degree is a plus.

• 5 years of experience as a product owner or similar capacity

• Strong understanding of Agile methodologies and experience working in Agileenvironments.

• Comprehensive understanding of various programming languages and frameworks familiarity with aspectrum of software development methodologies and in-depth knowledge of data structures anddatabases

• Effective communication and analytical skills ability to translate business requirements intotechnical specifications and strong interpersonal skills.

• Strong analytical and problem-solving abilities.

• Ability to translate complex technical concepts into clear and actionable requirements.

• Experience with product management and software development tools (e.g. JIRA ConfluencePlanview).

• Certified Scrum Product Owner (CSPO) or similar Agile certification is preferred.

• Technical background with a solid understanding of software development processes

Preferred Qualifications:

• Excellent organizational and problem-solving abilities to manage through creativetension

• Influencing and execution the work without direct management of resources

• Strong verbal and communication skills with the ability to effectively articulate andcommunicate technical vision and the ability to translate the outcomes into possibilities optionsand execution

• Learns constantly from both success and failure and remains open to change/continuousimprovement.

• People leadership experience is preferred or someone with strong potential with peopleleadership capabilities

• Responds well to ambiguity and works efficiently to clarify situations and outcomes

• Deep understanding of the current technical stack and architectural constraints

• Excellent problem-solving organizational analytical and critical thinking skills includinghigh discretion/judgment in decision making

• Excellent documentation and communication skills and interpersonal relationship skills includingnegotiating and relationship management skills with ability to drive achievement of objectives

• Recognized as an expert within IT specialty and/or business and broader organization withbroad-based expertise across area and related functions

• Ability to interact professionally with all organizational levels

• Ability to develop and integrate metrics into the projects and operations that clearlydemonstrate the value of IT to the business

When you join our team:

• Well empower you to learn and grow the career you want.

• Well recognize and support you in a flexible environment where well-being and inclusion are more than just words.

• As part of our global team well support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider helping people make their decisions easier and lives better. To learn more about us visit is an Equal Opportunity Employer

At Manulife/John Hancock we embrace our diversity. We strive to attract develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment retention advancement and compensation and we administer all of our practices and programs without discrimination on the basis of race ancestry place of origin colour ethnic origin citizenship religion or religious beliefs creed sex (including pregnancy and pregnancy-related conditions) sexual orientation genetic characteristics veteran status gender identity gender expression age marital status family status disability or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process contact .

Referenced Salary Location

Salary range is expected to be between

If you are applying for this role outside of the primary location please contact for the salary range for your location. The actual salary will vary depending on local market conditions geography and relevant job-related factors such as knowledge skills qualifications experience and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife/John Hancock offers eligible employees a wide array of customizable benefits including health dental mental health vision short- and long-term disability life and AD&D insurance coverage adoption/surrogacy and wellness benefits and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension/401(k) savings plans and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in the U.S. includes up to 11 paid holidays 3 personal days 150 hours of vacation and 40 hours of sick time (or more where required by law) each year and we offer the full range of statutory leaves of absence.

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