Client Services Delivery Specialist

SUMMARY

• Responsible for coordinating SGS services locally and globally.  Specifically for softlines products.

JOB FUNCTIONS

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Receive Orders from clients sales and account management Teams for the local and global operations.
• Ensure proper documentation and order processing
• Opens orders and quotations in Systems
• Communicate client order concerns to the client Sales and Account Management teams as required by account SOP or other defined client requirements.
• Escalates non routine order inquiries or service delays concerns or issues to Client Service Manager for resolution.
• Coordinates invoicing
• Set up new accounts issue credits and rebills as required

Qualifications :

EDUCATION AND EXPERIENCE

Required:  

• Bachelors degree AND
• Minimum 2 years of experience

OR equivalent combination of education and experience

Preferred:

• Bachelors degree in Science.
• 2 years of experience in office environment.

KNOWLEDGE / SKILLS / ABILITIES

• Language Skills: English
• Reasoning Skills/Abilities: Intermediate/Advanced level required/preferred
• Computer Skills: Microsoft Office (outlook word excel)

Four- Six Month Duration Temp to hire

Pay Range: $22.50-$25.00. hour

Additional Information :

Benefits

• Competitive salary.
• Comprehensive health dental and vision insurance for full time employees.
• Retirement savings plan.
• Continuous professional development and training opportunities.
• A dynamic collaborative work environment.
• Access to cutting-edge cryptographic technology and tools.

Physical Demands of the Job

• Stand: Occasionally
• Move or traverse: Frequently
• Sit: Constantly
• Use hands: Constantly
• Reach with hands and arms: Occasionally
• Climb or balance: Occasionally
• Stoop kneel crouch or crawl: Occasionally
• Talk/hear: Constantly
• Taste/Smell: Occasionally
• Lift/carry/push or pull: Occasionally 30 lbs

Additional information

SGS is an Equal Opportunity Employer and as such we recruit hire train and promote persons in all job classifications without regard to race color religion sex national origin disability age marital status sexual orientation gender identity or expression genetics status as a protected veteran or any other characteristics protected by law.

To perform this job successfully an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge skills and/or abilities required.

This job description should not be construed as an exhaustive statement of duties responsibilities or requirements but a general description of the job. Nothing contained herein restricts the companys rights to assign or reassign duties and responsibilities to this job at any time.

If you are applying for a position within the United States and you have difficulty completing the on-line employment application because of a disability please call for assistance and leave a message. You will receive a callback.  Please note this phone number is not for general employment information but is only for individuals who are experiencing difficulty applying for a position due to a disability.

Remote Work :

No

Employment Type :

Full-time