Senior Customer Service Agent I
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Job Location:
Buenos Aires - Argentina
Monthly Salary:
Not Disclosed
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
Ecolab is seeking aSenior Customer Service Agent Ito provide customer service support for Food and Beverage Textile Care and Life Sciences business units supported by North America Customer Service. This broader scope of responsibility significantly adds to the complexity and training required for this position.
Whats in it For You:
- The opportunity to take on some of the worlds most meaningful challenges helping customers achieve clean water safe food abundant energy and healthy environments
- The ability to make an impact and shape your career with a company that is passionate about growth
- The support of an organization that believes it is vital to include and engage diverse people perspectives and ideas to achieve our best
What You Will Do:
- Adhere to company and department policies and procedures
- Achieve individual goals utilizing good time management skills
- Respond promptly to daily calls and from multiple divisions
- Process DFO orders and inquiries between calls
- Research and respond to customer and field complaints
- Review and process orders placed via digital channels
Position Details:
- The hours for this role will be set hours between8am 5pm (central time) Monday Friday
Minimum Qualifications:
- High school diploma or equivalent
- 6 months of Customer Service experience
Preferred Qualifications:
- Undergraduate degree completed or in process
- Strong oral and written communication skills
- Ability to work independently in a multi-division fast paced environment
- Experience with Microsoft Office Suite software (Excel Word Access and Outlook)
- Knowledge of Ecolabs policies and procedures
Required Experience:
Senior IC
Key Skills
- Corporate
- Lighting
- Marketing & Advertising
- Back Office
About Company
Ecolab is the global leader in water, hygiene and energy technologies and services. Every day, we help make the world cleaner, safer and healthier – protecting people and vital resources.
