Telecom Analyst TA 25-33004
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Job Location:
Minneapolis, MN - USA
Monthly Salary:
Not Disclosed
Posted on:
5 days ago
Vacancies:
1 Vacancy
Job Summary
Job Title: Telecom Analyst (Telecommunications)
Location: Minneapolis MN
Hybrid (90% Onsite / 10% Remote)
Duration: 6 Months (Contract-to-Hire)
Position Overview
The Systems Analyst (Telecommunications) will support manage and enhance telephony and call-processing systems within a dynamic enterprise environment. This role involves handling incidents coordinating with vendors participating in planning activities and assisting with system migrations. The ideal candidate has strong PBX experience vendor management skills and the ability to work both collaboratively and independently.
Key Responsibilities
Handle incidents and service requests associated with telephony services and call-processing systems
Escalate complex issues to telephony vendors and track resolutions
Participate in planning meetings related to telephony initiatives and gather relevant requirements
Provide guidance on vendor contracts related to telephony support
Assist with planning and executing migrations to new telephony and call-processing platforms
Required Skills & Experience
5 years of experience supporting traditional on-premises PBX systems
5 years of experience managing relationships and escalations with support vendors
5 years of experience gathering requirements for telephony-related initiatives
Ability to work both independently and as part of a team
Must currently reside in Minnesota
For more details reach at
Required Experience:
IC
Key Skills
- Baan
- Feed
- CSSD
- Administrative
- Budgeting
