Associate Product Delivery Manager Employee Compute
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Job Location:
Columbus, NE - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Description
Play a crucial role in transforming ideas into functional products while navigating through complex challenges. Develop your skills contribute to meaningful change and propel your career in an environment that values growth and learning.
As an Associate Product Delivery Manager in the Employee Compute organization you will play a key role in supporting the delivery and lifecycle management of desktop and mobile products for JPMC employees. You will collaborate with cross-functional teams to ensure seamless product deployment user support and continuous improvement of the employee technology experience.
Key responsibilities
- Supports delivery processes including intake dependency management release management product operationalization delivery feasibility decision-making and product performance reporting while highlighting opportunities to improve efficiencies.
- Contributes to change management activities across functional partners and documents adherence to the firms risk controls compliance and regulatory requirements
- Documents blockers and impediments to aid with dependency management and resource availability
- Collaborates with the Product Delivery Manager to engage stakeholders and cross-functional partners to manage dependencies and timelines
- Own and maintain a catalog of desktop and mobile hardware product standards ensuring alignment with business and technical requirements.
- Ensure that all catalog standards are available for purchase in all global regions working with procurement and regional teams to address availability and compliance.
- Collaborate with engineering and security teams to ensure timely deployment of critical patches and compliance with enterprise standards.
- Serve as a point of contact for employee feedback requirements gathering and issue escalation.
- Contribute to documentation training materials and knowledge base articles for employee self-service.
- Track product adoption usage trends and support metrics to inform future demand and prioritization.
- Support the development of business cases for new features or product enhancements.
Qualifications
- 2 years of experience or equivalentexpertisein product management project management or a relevant domain area
- Demonstrated experience or equivalentexpertisein product management project management or a relevant domain area
- Exposure to operational management and change readiness workstreams Bachelors degree or equivalent experience in business technology or related field.
- Strong communication organizational and problem-solving skills.
- Experience working with cross-functional teams in a large enterprise environment.
- Familiarity with desktop and mobile hardware manufacturers (Apple Dell Samsung etc) is a plus.
- Ability to analyze data and present actionable insights.
Preferred Skills
- Emerging Knowledge of product release and deployment processes
- Experience supporting Mac WindowsHi and iOS devices in an enterprise setting.
- Knowledge of IT service management (ITSM) tools and processes.
- Knowledge and experience with desktop and mobile products (Mac Windows iOS Android)
Required Experience:
Manager
Key Skills
- Marketing
- Quality Assurance
- Agile
- Product Demos
- Analysis Skills
- Jira
- Project Management
- Product Management
- Qualitative Analysis
- Confluence
- Internet Of Things
- Product Development
About Company
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans ov ... View more
