Full job description
Earl Stewart Toyota is hiring for important positions in our North Palm Beach Customer Service Call Center. This position will include on-the-job training. Priorcallcenter experience making outbound calls as well as fielding inbound calls ispreferred butnot required.
BDC Call Center Agent - Benefits
Hourly rate plus bonus!
Family Owned and Operated
Medical Dental and Vision Insurance
401K andadditionalbenefits
Accrued Vacation & Sick Time
BDC Customer Care Specialist - Responsibilities
Promote and seek out opportunities to deliver a top-notch customer experience
Work closely with the BDC Manager to schedule appointments
Complete outbound phone calls as assigned by the BDC Manager
Answer inbound phone calls
Stay informed aboutproductupdates
Maintain a business casual appearance
BDC Customer Care Specialist - Requirements
5-day work week rotating weekends
Mathematical skills to calculate figures and amounts such as discounts and pricing
Ability to interpret and follow instructions shared in written oral diagram or schedule appointments
Clean driving record & valid drivers license
Great customer service skills & motivation to be successful
Able to multitask
Able to communicate persuasively with customers to set appointments
Excellent computer skillsrequired
Excellent phone presence
Automotive experience helpful but notrequired
Great communicationskills
18 years of age or older
Why Choose Earl Stewart Toyota
Wedontjust sell cars werebuilding a workplace community based on trust transparency and growth. Our team of over 150 employees from allwalks of life thrives in a culture of mentorship continuous improvement and mutual respect.
Whetheryourestarting fresh or continuing your professional journeywe support you every step of the way.
Apply Today!
Ifyourelooking for a stable rewarding role in a customer-focused call center we want to hear from you.
Required Experience:
Unclear Seniority
We are always looking to add top talent to our team. If you do not see the position you are looking for, apply here and we would be happy to review your resume!...