Head of Regional Payment Operations Latam Region

Wise

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profile Job Location:

São Paulo - Brazil

profile Monthly Salary: Not Disclosed
Posted on: 3 hours ago
Vacancies: 1 Vacancy

Job Summary

Are you ready to shape the future of payments in Latin America and beyond

Were seeking a strategic and experienced Head of Regional Payment Operations to lead our teams across Latin American corridors. Youll play a key leadership role within our global Payment Operations group directly managing senior function leads and indirectly overseeing over 20 professionals.

This role is perfect for someone with deep knowledge of LATAM payment systems  and a passion for automation compliance and operational scalability. Youll work alongside Product Engineering Treasury and other critical stakeholders to ensure we deliver seamless payment services to customers across Europe and the world.

What Youll Do:

  • Build lead and grow high-performing payment operations teams
  • Ensure compliance and SLA excellence across multiple currencies and schemes
  • Drive change through AI automation and process transformation
  • Partner cross-functionally to scale our payments infrastructure

Qualifications :

What Youll Need:

  • 7 years in payment ops or a similar field 5 years leading other leaders
  • Fintech banking or PSP experience
  • Expertise in Payments and regulatory frameworks
  • Passion for operational efficiency and team development

ROLE REQUIREMENTS 

Must-Have:

  • 7 years total in payments or ops leadership roles in a Global environment
  • 5 years managing leaders of teams
  • Domain knowledge of LatAm payment schemes
  • Experience scaling ops orgs via automation and AI
  • Strong compliance and risk management awareness
  • Background in financial services (FinTech PSPs banks)
  • Excellent cross-functional stakeholder communication
  • Excellent verbal and written English skills (additional languages like Spanish skills are a plus) with the ability to clearly articulate your thoughts.
  • Ability to travel internationally

Nice-to-Have:

  • Product background or experience launching payment products
  • AI/ML or automation tools experience in ops
  • Technical understanding of APIs or system architecture
  • Led international teams or expansion projects

Additional Information :

  • Please apply by submitting your resume in English. Applications in Portuguese will not be considered.

For everyone everywhere. Were people building money without borders  without judgement or prejudice too. We believe teams are strongest when they are diverse equitable and inclusive.

Were proud to have a truly international team and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected empowered to contribute towards our mission and able to progress in their careers.

If you want to find out more about what its like to work at Wise visit .

Keep up to date with life at Wise by following us on LinkedIn and Instagram.


Remote Work :

No


Employment Type :

Full-time

Are you ready to shape the future of payments in Latin America and beyondWere seeking a strategic and experienced Head of Regional Payment Operations to lead our teams across Latin American corridors. Youll play a key leadership role within our global Payment Operations group directly managing senio...
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Key Skills

  • Succession Planning
  • Growing Experience
  • Expense Management
  • Management Experience
  • Rackspace
  • Laboratory Management
  • Senior Leadership
  • Operations Management
  • Relationship Management
  • Leadership Experience
  • negotiation
  • Taxonomy

About Company

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Wise is a global technology company, building the best way to move money around the world. With the Wise account people and businesses can hold 40+ currencies, move money between countries and spend money abroad. Large companies and banks use Wise technology too; an entirely new cro ... View more

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