Administration Assistant

Your role at St John of God Ballarat

We are seeking applications for an Administration Assistant to join our Patient Services team on a casual basis.

The purpose of this position is to provide comprehensive and collaborative administrative support to the Patient Services Administration team in the completion of clerical functions for patients admission through to discharge and provide a high-quality customer service to internal and external stakeholders.

The Position

• Capacity to understand and willingness to support and promote the Mission and Values of St John of God Health Care.

• Contributes to and is involved in Quality Activities with a focus on best practice.

• Participates in determining and evaluating the quality of care being delivered to patients.

• Provide sensitive management of the reception area dealing with patients and other stakeholders who inquire about the service and welcoming patients who come for appointments.

• Manage the telephone lines and sensitively handle telephone calls from patients.

• Rotary House bookings and payments

• Assist with patient account payments

• Fleet car bookings

• Receipt payments as per directed by the Front Office Manager for accounts in relation to services pertained.

Successful applicants must have previous night shift experience excellent verbal & written communication skills and strong computer literacy. Experience working with Health Funds and Patient Management Systems will be highly desirable.

Above all patient care will be at the core of everything you do committing to and supporting our Mission and Values.

We can offer you

• Hourly rate: $38.71 to $39.81 (including casual loading) plus 12% Superannuation

• Casual positions

• As a casual employee you can salary package a percentage of your earnings each pay period

• A healthy work-life balance through flexible work options additional purchased leave & well-being programs

• Employee discount on St John of God Hospital & Medical Services and Private Health Insurance

All caregivers employed by St John of God Health Care are required to be Influenza in order to fulfil the requirements of the role.

For all enquiries Madison Norman Acting Patient Services Team Leader on.

If suitable applicants are identified advertisement may close prior to listed date and screening/interviews may commence throughout the advertising process.

At St John of God Health Care we celebrate diversity and warmly welcome applications from people of all backgrounds.

Our commitment is to create a safe and nurturing environment for all children and vulnerable individuals in our care and proactively take steps to protect them from abuse ensuring their safety and well-being.

Our inclusive culture fosters an environment that is respectful and secure welcoming and accessible and unified through our diverse community.

All caregivers employed by St John of God Health Care are required to be vaccinated from Influenza in order to fulfil the requirements of the role.