Product Delivery Director

Visa is seeking a Director of Product Delivery to join the Visa Direct organization. This leadership role is responsible for overseeing the end-to-end delivery of new products and features ensuring initiatives are executed on time to high quality standards and in alignment with Visas broader strategic objectives. The Director will lead a team of experienced Product Delivery professionals serving as a key voice at the leadership table and championing best practices in delivery performance continuous improvement and operational excellence at scale. 

What we expect of you day to day: 

Key Responsibilities:

• Lead cross-functional delivery efforts for new product launches and enhancements across Visa Direct ensuring successful execution from concept to market. 
• Provide leadership and coaching to a team of product delivery professionals ensure they are equipped with the tools guidance and support needed to succeed. 
• Partner with senior business leaders to align on delivery priorities and communicate key milestones dependencies risks and mitigation strategies to internal stakeholders and external partners/clients. 
• Contribute to longer-term planning and ensure delivery plans align with product strategic roadmaps. 
• Establish and maintain governance reporting and escalation mechanisms for delivery risks blockers and dependencies. 
• Develop and monitor delivery metrics to track progress identify areas for improvement and foster a culture of continuous delivery excellence. 
• Promote cross-functional collaboration and share best practices to help scale delivery frameworks and processes across Visa Direct. 
• Collaborate closely with product leads technology leads operations compliance and legal teams to identify dependencies remove blockers and drive execution.
• Proactively identify and mitigate broader business regulatory or reputational risks tied to product delivery. 
• Support resource planning and readiness activities for global rollouts. 
• Own delivery-related budgeting forecasting and cost management for teams within their remit. 
• Oversee third-party vendors or delivery partners where applicable ensuring contractual and delivery expectations are met.  
• Champion Visas values and culture while developing talent and fostering an inclusive high-performing team environment. 

Qualifications :

Basic Qualifications:

• 10 or more years of work experience with a Bachelors Degree or at least 8 years of work experience with an Advanced Degree (e.g. Masters/ MBA/JD/MD) or at least 3 years of work experience with a PhD

Preferred Qualifications:

• 12 or more years of work experience with a Bachelors Degree or 8-10 years of experience with an Advanced Degree (e.g. Masters MBA JD MD) or 6 years of work experience with a PhD
• Knowledge of real-time payments B2B/B2C payment systems or value-added services within the financial ecosystem.
• Familiarity with Agile and/or scaled Agile frameworks and delivery best practices in technology-led environments.
• Proven track record of successfully delivering large-scale products or solutions in a matrixed global organization.
• Demonstrated experience working with cross-functional teams including engineering product operations and compliance.
• Strong analytical and problem-solving skills with the ability to identify delivery risks early and propose effective solutions.
• Strong ownership mindset - proactive accountable and driven to overcome challenges.
• Strategic yet detail-oriented - able to align execution with long-term vision.
• High learning agility and a passion for the evolving digital payments landscape.
• Empathetic and inclusive leader who builds trust and inspires high performance.
• Comfortable navigating ambiguity in a fast-paced environment.
• Effective communicator with ability to influence at multiple levels of the organization.
• Passion for innovation and driving excellence in product delivery.
• Key Measures of Success
• Delivery predictability time to market and quality metrics across the business area.
• Measurable improvements in agile maturity and delivery performance KPIs.
• Engagement and retention of Product Delivery talent.
• Senior business leaders satisfaction with delivery transparency and outcomes.

Additional Information :

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk communicate in person and by telephone frequently operate standard office equipment such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 207500.00 to 301200.00 USD per year which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge skills experience and addition this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical Dental Vision 401 (k) FSA/HSA Life Insurance Paid Time Off and Wellness Program.

Remote Work :

No

Employment Type :

Full-time