Assistant Front Desk Manager

Marshall County, WV - USA

Monthly Salary: Not Disclosed

Posted on: 21 hours ago

Vacancies: 1 Vacancy

Job Summary

Assistant Front Desk Manager
Inspiring and engaging. As an Assistant Front Desk Manager you will show your leadership and interpersonal strengths to maximize the Rooms Division Operations and ensure an exceptional guest journey.

What you will be doing:

Lead and manage all aspects of the Front Office department and ensure all service standards are followed with friendly and engaging service
Coach and train front office employees
Assist and perform all tasks of front desk operations
Handle guest concerns and react quickly tracking and notifying proper areas to guarantee memorable moments for our guests
Maximize rooms revenue strategies and practices
Flexible shifts may include mornings evenings weekends and holidays

Qualifications :

Your experience and skills include:

Bachelors degree in a relevant field or a combination of equivalent education and/or experience is required.
Ability to suggestively sell.
Previous supervisory experience preferably a 4-5 Star/Diamond style hotel.
Fluency in English both verbal and non-verbal.
Service focused personality is essential
Prior experience working with Opera or a related system an asset
Proven ability to build and maintain good relationships with all stakeholders
Communicate thoughts actions and opportunities clearly with strong networking skills
Ability to lead by example believe in a strong team culture and set the scene for high performance

Additional Information :

Whats in it for You

Competitive Total Compensation Package: Overtime eligible Department incentive programs
Generous Paid Time Off: Enjoy a healthy work-life balance with our paid time off policy.
Comprehensive Health Coverage: Access Medical Dental and Vision Insurance to keep you and your family healthy.
401K Plan: Secure your future with our competitive 401K retirement savings plan.
Complimentary Shift Meal: Savor delicious meals on us during your shifts!
Exclusive Employee Benefit Card: Unlock discounted room rates at Accor hotels worldwide making travel more affordable.
Professional Development: Enhance your skills with learning programs through our Academy tailored for your growth.
Make a Positive Impact: Get involved in our Corporate Social Responsibility initiatives like Planet 21 and contribute to meaningful change.
Career Advancement Opportunities: Take your career to new heights with opportunities for national and international promotions.

Remote Work :

Employment Type :

Full-time

Assistant Front Desk ManagerInspiring and engaging. As an Assistant Front Desk Manager you will show your leadership and interpersonal strengths to maximize the Rooms Division Operations and ensure an exceptional guest journey.What you will be doing:Lead and manage all aspects of the Front Office de...

What you will be doing:

Lead and manage all aspects of the Front Office department and ensure all service standards are followed with friendly and engaging service
Coach and train front office employees
Assist and perform all tasks of front desk operations
Handle guest concerns and react quickly tracking and notifying proper areas to guarantee memorable moments for our guests
Maximize rooms revenue strategies and practices
Flexible shifts may include mornings evenings weekends and holidays

Qualifications :

Your experience and skills include:

Bachelors degree in a relevant field or a combination of equivalent education and/or experience is required.
Ability to suggestively sell.
Previous supervisory experience preferably a 4-5 Star/Diamond style hotel.
Fluency in English both verbal and non-verbal.
Service focused personality is essential
Prior experience working with Opera or a related system an asset
Proven ability to build and maintain good relationships with all stakeholders
Communicate thoughts actions and opportunities clearly with strong networking skills
Ability to lead by example believe in a strong team culture and set the scene for high performance

Additional Information :

Whats in it for You

Competitive Total Compensation Package: Overtime eligible Department incentive programs
Generous Paid Time Off: Enjoy a healthy work-life balance with our paid time off policy.
Comprehensive Health Coverage: Access Medical Dental and Vision Insurance to keep you and your family healthy.
401K Plan: Secure your future with our competitive 401K retirement savings plan.
Complimentary Shift Meal: Savor delicious meals on us during your shifts!
Exclusive Employee Benefit Card: Unlock discounted room rates at Accor hotels worldwide making travel more affordable.
Professional Development: Enhance your skills with learning programs through our Academy tailored for your growth.
Make a Positive Impact: Get involved in our Corporate Social Responsibility initiatives like Planet 21 and contribute to meaningful change.
Career Advancement Opportunities: Take your career to new heights with opportunities for national and international promotions.

Remote Work :

Employment Type :

Full-time

Key Skills

Customer Service
Hotel Experience
Dentrix
Hospitality Experience
Dental Receptionist
Medical office experience
Office Experience
Dental Office Experience
Front Desk
Eaglesoft
Medical Receptionist
Phone Etiquette

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About Company

AccorHotel

As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more

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