Ocean Import Agent

Elkridge, MD - USA

Monthly Salary: Not Disclosed

Posted on: 10 hours ago

Vacancies: 1 Vacancy

Job Summary

Ensure smooth and timely freight process flow
Ensure accurate and timely data entry into our operational system
Track and trace ocean shipments through the transportation cycle
Ensure documents are timely sent and arrival notices communicated to overseas and customers
Ensure accurate and timely client and vendors billing.
Interact with our customers in arranging their international shipments meeting customer service standards.
Contribute to maintain good relationships with suppliers (Ocean carriers trucking companies and others involved).
Meet compliance at all times to regulations internal and external in accordance with government regulations.
Understand department process flow and looking for best practices to improve operational efficiency and productivity
Ensure all customers standard operating procedures in place and updated in the SOPs
Meet KPI standards in accordance with the Companys procedures
Overseas communications timely responses to mails and requests (internal and external)

Qualifications :

Customer Service Experience
Operations/Industry knowledge preferred but not required
Effective interpersonal skills including proven abilities to listen comprehend effectively communicate clearly and concisely to obtain positive results
Pro-active strong organizational skills
Proven analytical skills
Good computer skills (Excel Word)
Must be eligible to work in the US without sponsorship

Additional Information :

Expected base salary: $21-$24 per hour

May be eligible for bonus following first year of continuous employment in position.

Expeditors offers excellent benefits:

Paid Vacation (first year prorated based off month of hire then eligible for 15 days)
Holidays (10)
Flexible Days (2)
Paid Sick Time (accrual rate of 1 hour of sick time per 30 hours paid)
401(k) Retirement Savings Plan with employer match
Employee Stock Purchase Plan (ESPP)
Medical Prescription Drug Dental & Vision Coverage
Health Savings Account (HSA)
Life and Disability Insurance
Paid Parental Leave (additional eligibility criteria)
Dependent Care Flexible Spending Account (DC FSA)
Commuter Benefit
Employee Assistance Program (EAP)
Training and Personnel Development Program
Educational Assistance and Reimbursement

All your information will be kept confidential according to EEO Guidelines.

Remote Work :

Employment Type :

Full-time

Ensure smooth and timely freight process flowEnsure accurate and timely data entry into our operational systemTrack and trace ocean shipments through the transportation cycle Ensure documents are timely sent and arrival notices communicated to overseas and customersEnsure accurate and timely client...

Ensure smooth and timely freight process flow
Ensure accurate and timely data entry into our operational system
Track and trace ocean shipments through the transportation cycle
Ensure documents are timely sent and arrival notices communicated to overseas and customers
Ensure accurate and timely client and vendors billing.
Interact with our customers in arranging their international shipments meeting customer service standards.
Contribute to maintain good relationships with suppliers (Ocean carriers trucking companies and others involved).
Meet compliance at all times to regulations internal and external in accordance with government regulations.
Understand department process flow and looking for best practices to improve operational efficiency and productivity
Ensure all customers standard operating procedures in place and updated in the SOPs
Meet KPI standards in accordance with the Companys procedures
Overseas communications timely responses to mails and requests (internal and external)

Qualifications :

Customer Service Experience
Operations/Industry knowledge preferred but not required
Effective interpersonal skills including proven abilities to listen comprehend effectively communicate clearly and concisely to obtain positive results
Pro-active strong organizational skills
Proven analytical skills
Good computer skills (Excel Word)
Must be eligible to work in the US without sponsorship

Additional Information :

Expected base salary: $21-$24 per hour

May be eligible for bonus following first year of continuous employment in position.

Expeditors offers excellent benefits:

Paid Vacation (first year prorated based off month of hire then eligible for 15 days)
Holidays (10)
Flexible Days (2)
Paid Sick Time (accrual rate of 1 hour of sick time per 30 hours paid)
401(k) Retirement Savings Plan with employer match
Employee Stock Purchase Plan (ESPP)
Medical Prescription Drug Dental & Vision Coverage
Health Savings Account (HSA)
Life and Disability Insurance
Paid Parental Leave (additional eligibility criteria)
Dependent Care Flexible Spending Account (DC FSA)
Commuter Benefit
Employee Assistance Program (EAP)
Training and Personnel Development Program
Educational Assistance and Reimbursement

All your information will be kept confidential according to EEO Guidelines.

Remote Work :

Employment Type :

Full-time

Key Skills

Children Activity
Google Analytics
General Insurance
API
Data Warehousing
Administration Support

Apply Now

About Company

Expeditors

Expeditors is a Fortune 500 service-based logistics company with headquarters in Seattle, Washington, USA. At Expeditors, we generate highly optimized and customized supply chain solutions for our clients with unified technology systems integrated through a global network of over 350 ... View more

View Profile View Profile

AI AutoApply

Apply to 100+ jobs with one click