Spanish Speaking Customer Advisor
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Job Location:
Monthly Salary:
Posted on:
20 hours ago
Vacancies:
1 Vacancy
Job Summary
We are looking for enthusiastic and customer-focused Spanish-speaking Customer Service Advisors to join our remote team in Bulgaria. You will support an international healthcare-related project (brand name confidential) assisting Spanish-speaking clients with inquiries guidance and problem resolution.
This position is ideal for individuals who enjoy helping people communicating effectively and providing top-notch customer service. While prior experience in customer support is a plus it is not mandatory as full training will be provided.
This is a remote role available only to residents of Bulgaria and all work equipment will be supplied by the company.
Role Overview
As a Spanish Customer Service Advisor you will be the primary point of contact for Spanish-speaking customers. Your responsibilities will include addressing questions resolving issues and ensuring a positive experience for every client. Your work will contribute to maintaining high standards of service and supporting the success of the project.
Key Responsibilities
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Communicate with customers in Spanish via phone email and chat providing professional and friendly support.
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Provide accurate information regarding products services policies and procedures.
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Assist clients in troubleshooting issues and resolving inquiries escalating complex cases when necessary.
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Maintain detailed records of customer interactions using internal systems.
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Follow company guidelines and quality standards to ensure consistent service delivery.
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Participate in ongoing training to stay updated on new processes products and best practices.
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Suggest improvements to processes or workflows to enhance the customer experience.
Requirements
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Fluent/native Spanish speaker (C2 level)
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Good command of English (B2 or higher) for internal communication and training
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Must reside in Bulgaria
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Strong communication and interpersonal skills
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Customer-oriented patient and solution-focused
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Comfortable using digital tools software platforms and CRM systems
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Able to work independently while remaining an effective team member
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Prior experience in customer service is advantageous but not required
What We Offer
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Fully remote work setup in Bulgaria
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All necessary equipment provided including laptop headset and accessories
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Competitive salary and benefits package
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Permanent employment contract for long-term stability
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Health and life insurance coverage
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Opportunities for performance-based bonuses and incentives
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Paid onboarding and continuous professional development
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Career growth potential including advancement into senior team lead quality assurance or training roles
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Supportive and diverse international team environment
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Participation in workshops skill development programs and internal initiatives
Why This Is a Great Opportunity
This role offers Spanish-speaking professionals in Bulgaria a rewarding career in customer support. You will gain international experience work remotely and enjoy excellent benefits alongside clear opportunities for career progression. If you are motivated customer-focused and seeking a stable long-term position this is the perfect opportunity to grow professionally.
Key Skills
- Experience Working With Students
- Classroom Management
- Communication skills
- Algebra
- Behavior Management
- Classroom Experience
- Lesson Planning
- Preschool Experience
- Teaching
- Training & Development
- Experience with Children
- Writing Skills
