Telehealth Support Specialist

Remote

Position: Telehealth Support Specialist

Company Overview:

Evolution Sports Group is a leading provider of remote sports training and coaching services. We specialize in using telehealth technology to connect athletes with top coaches and trainers from around the world. Our goal is to make high-quality sports training accessible to anyone anywhere.

Job Overview:

We are seeking a highly motivated and tech-savvy Telehealth Support Specialist to join our growing this role you will be responsible for providing technical support to our clients and coaches using our telehealth platform. You will also play a key role in ensuring a smooth and seamless experience for all users.

Key Responsibilities:

- Provide technical support to clients and coaches using our telehealth platform

- Troubleshoot technical issues and provide solutions in a timely manner

- Train new clients and coaches on how to use the telehealth platform

- Monitor and maintain the telehealth platform to ensure optimal performance

- Collaborate with the development team to identify and address any bugs or issues

- Communicate with clients and coaches to gather feedback and improve the user experience

- Assist with onboarding new clients and coaches onto the telehealth platform

- Stay up-to-date with the latest telehealth technology and industry trends

Qualifications:

- Bachelors degree in computer science information technology or a related field

- Minimum of 2 years of experience in a technical support role

- Experience with telehealth platforms and technology is preferred

- Excellent problem-solving and troubleshooting skills

- Strong communication and interpersonal skills

- Ability to work independently and in a team environment

- Detail-oriented and able to multitask in a fast-paced environment

- Passion for sports and a strong understanding of the industry is a plus

Why Work for Evolution Sports Group

- Competitive salary and benefits package

- Opportunity to work remotely from anywhere in the world

- Collaborative and dynamic work environment

- Opportunity for growth and career advancement

- Be a part of a company that is revolutionizing the sports training industry

If you are passionate about sports and technology and thrive in a fast-paced and dynamic environment we want to hear from you! Apply now to join our team as a Telehealth Support Specialist and help us shape the future of sports training.

Pay Rate: $35-50 per hour depending on experience

Training Pay: $30 per hour (1-week paid training)

Training Bonus: $700 incentive upon completion

Work Schedule: Flexible Full-time (3040 hrs/week) or Part-time (20 hrs/week)

Work Type: 100% Remote (U.S.-based only)

Benefits: Paid Time Off Health Dental & Vision Coverage

Home Office Setup: Company-provided workstation and equipment

Growth Opportunities: Internal promotion and career development support