Proposition Development Manager

Contract: Permanent
Salary: Lv 5
Closing date: 02/12/25
Recruitment Partner: Daniel White

About the role

At Boots we want to ensure that our offerings remain relevant appealing and competitive in a fast-changing retail landscape. This role will at the forefront in ensuring the delivery of new propositions across the Beauty and General Merchandising in both a timely and engaging manner. Previously roles in this area have been responsible for the delivery of the Beauty Only store at Battersea Fragrance boutique in Broadgate and driven the development of the Skincare of the Future.

As a Proposition Development Manager at Boots UK youll play a key role in the development implementation and delivery of customer propositions across various categories. Youll be responsible for driving innovative and compelling value propositions that meet the needs of our customers align with our business goals and help differentiate Boots UK in the competitive retail landscape. You will work closely with cross-functional teams including marketing commercial and customer insight to develop strategies that enhance the Boots customer experience.


Key responsibilities

Proposition Development - Lead the development and evolution of customer propositions across categories within the General Merchandise and Beauty Business Units ensuring alignment with Boots business strategy and customer needs.

Market & Customer Insight - Using-depth customer research and competitor analysis to understand market trends customer preferences and identify opportunities for proposition innovation and improvement.

Collaboration - Work closely with key internal stakeholders such as Marketing Merchandising Product teams and Operations to ensure propositions are commercially viable customer-centric and deliver measurable business outcomes.

Strategic Planning - Develop clear actionable plans to launch and enhance customer propositions ensuring consistency across all in-store touchpoints.

Business Performance Monitoring - Analyse the performance of propositions post-launch making adjustments as necessary to drive KPIs such as customer acquisition retention and profitability.


What youll need to have

• Proven experience in proposition development product management or a similar strategic role within a retail FMCG or customer-facing business.
• Strong understanding of customer needs market trends and competitive dynamics in retail.
• Ability to engage and build relationships across all levels of the business.
• Analytical with experience in using data and customer insights to drive decision-making and performance improvements.
• Strong project management skills with a proven ability to manage multiple projects simultaneously.
• A passion for retail innovation and customer-centric thinking.

Our benefits

• Boots Retirement Savings Plan
• Discretionary annual bonus
• Generous employee discounts
• Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
• Flexible benefits scheme including option to buy additional holiday discounted gym membership life assurance activity passes and much more.
• Access to free 24/7 counselling and support through TELUS Health our Employee Assistance Programme.

We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at Exclusions may apply eligible roles only. Please note any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate.

Why Boots

At Boots we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots with you we change for the better.



Whats next

Where a role is advertised as full-time we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process we are happy to provide reasonable adjustments to help you to be at your best.

This role requires the successful candidate to complete a Pre-employment check after receiving an offer. Depending on your location you will be asked to submit either a DBS (Disclosure & Barring Service) PVG (Protection of Vulnerable groups) or an Access NI Check.

Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.
Keywords
Proposition Development Manager