Account Manager NXG UK

Job description: Account Manager
Role
Understand client strategies and utilise commercial acumen to ensure high quality work is
delivered for and proposed to clients
Main duties
Client and Account Management
To lead client TCs and face-to-face meetings in an efficient and knowledgeable way
Acting as main client contact on multiple projects ensuring time is managed
effectively
Managing multiple client accounts and taking responsibility for successful delivery of
work on those accounts
Processes and Financials
Keeps timesheets updated regularly
Proficient user of all elements of project management system (e.g. CMAP) to
efficiently track project progress and able to train others in this
Proactive monitoring of all project budgets vs actual time spent on and flagging
potential issues to AD or Directors as required
Manages invoicing schedules for accounts and ensuring pipelines are up to date
Keeps up to date knowledge of revenue statuses pipelines and projections for
relevant projects
Independently develops budgets and managing account profitability with limited
review/supervision required
Creates comprehensive timelines for complex projects including identifying critical
deadlines potential bottlenecks and resourcing requirements
Where possible performs formal line management duties to a junior staff member;
reviewing their performance setting and monitoring objectives and providing the
guidance and input to support their growth and development within the company
Commercial and Scientific acumen
Demonstrates detailed understanding of key account content through confident client
conversations about current and potential future projects
Maintains understanding of strategic direction of allocated accounts by contributing to
account planning and business discussions where appropriate
New Business
Contributes to pitches and confidently developing proposals for existing clients
Reports to: Account Director or Senior Account Director
Personal requirements
Degree educated
Minimum 2 years experience in Medical Communications or similar/equivalent
agency/pharma sector
Proven track record of strong project management and communication skills
Experience of effectively managing large projects and working collaboratively within
a team
Proficiency in all usual Microsoft Office applications

Required Experience:

Manager