Summary:
The Regional Director oversees all telecommunications operations within an assigned region ensuring service excellence operational efficiency and alignment with company goals. This role provides strategic and operational leadership to drive performance manage resources and support growth across network services field operations construction and customer support functions.
Key Responsibilities:
Lead and manage regional operations including field services network deployment construction maintenance and support teams.
Develop and execute operational strategies that improve service reliability safety quality and customer satisfaction.
Oversee project delivery across the region ensuring timelines budgets and quality standards are met.
Monitor regional KPIs and implement action plans to improve productivity and operational performance.
Partner with executive leadership to support organizational priorities forecasting and long-term planning.
Ensure compliance with regulatory requirements company policies and industry standards.
Foster a high-performance culture through coaching development and accountability.
Manage regional budget staffing levels and resource planning.
Build and maintain strong relationships with clients vendors and key stakeholders.
Represent the region in leadership meetings strategic planning sessions and customer reviews.
Perform other duties as assigned.
Qualifications:
Bachelors degree in Telecommunications Engineering Business or related field (or equivalent experience).
8 years of operational leadership experience in telecommunications or utilities.
Proven experience managing large teams and multi-state operations.
Strong knowledge of fiber wireless and/or network construction practices.
Excellent communication leadership and problem-solving skills.
Ability to travel regionally as needed.
EEO Statement:
Timberline Communications Inc. is an Equal Opportunity Employer and do not discriminate on the basis of race color religion gender sexual orientation national origin age disability veteran status or any other protected characteristic under applicable law.
Required Experience:
Director
Construction Management firm serving science and technology, corporate, real estate and academic clients throughout New England. Ranked as one of the largest contractors in Massachusetts.