Scheme Coordinator Canning Town

Care Support

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profile Job Location:

London - UK

profile Yearly Salary: GBP 25300 - 25480
Posted on: 2 days ago
Vacancies: 1 Vacancy

Job Summary

Duties and Responsibilities:

  • Reports to the Branch Registered Manager.
  • Ensuring all staff working in the Extra Care Scheme know their roles and attendance requirements.
  • To ensure that the company priority of a re-abling outcome-focused ethos is always communicated.
  • Ensure all support plans and risk assessments are person centered and reviewed regularly.
  • Ensure all supervisions and spot checks are completed and up to date.
  • Ensure rotas are covered and cover shifts if there is no other alternative.
  • Participate in the On Call of the service including holding a work phone.
  • To provide hands on care and support as and when required
  • Liaising with the Housing Providers manager on site to ensure a coordinated approach is working for the customer.
  • Communicating effectively internally and externally in writing.
  • To ensure that all necessary computerised and manual records are up to date and compliant.
  • Implementation of complaints procedure.
  • Ongoing liaison with all clients customers / relatives social workers and any other external agencies.
  • Providing a range of operational managerial and administrative support for the development and ongoing existence of the Residents Committee at the scheme.
  • Preparation of regular company reports as needed.
  • Ensure training needs of all staff working in the scheme are communicated to the training team effectively.
  • Ensuring to maintain the training Matrix both E-learning and face to face.
  • Ensuring all staff who are outstanding training or due to expire is communicated to the training team and put onto the training diary.
  • To undertake regular risk assessments staff spot checks and reviews with customers
  • To attend relevant training as and when required
  • Ensuring information is up to date maintaining Health and Safety records and provide practical and emotional support to all staff and customers when required.
  • Ensure all folders maintained in the office are up to date and compliant I.E the complaint folder incident forms and time sheets etc.
  • Assist in the recruitment process by conducting initial enquiries interview and gathering of documents etc.
  • Manage and assist the senior support workers with medication and medication returns
  • Audits of Mar charts and Log sheets
  • Assisting Employees with their Training I.E online courses and completion of the care certificate booklet.

Personal Attributes:

  • Reliable and hard working
  • Flexible and good time management
  • Ability to show warmth and compassion
  • Ability to build and maintain rapports
  • Ability to cope well under pressure
  • Ability to cope with change in a fast paced environment

Qualifications:

  • Knowledge of service provision in the care profession
  • Effective in all forms of communication
  • Experience of working with a customer focused business
  • Confident in decision making
  • To have or be working towards a diploma level in Health and Social Care or equivalent
  • Experience of working in a care or residential setting with suitable length of experience and qualification.
  • Completed the Care Certificate

Key Competencies:

  • To be able to plan allocate and evaluate the workload of all staff.
  • To understand and implement legislation and regulations relevant to care and support staff and user groups.
  • To be able to maintain and communicate administrative systems.
  • To be able to select and effectively supervise all care staff working in sheltered accommodation.
  • To be able to arrange the implementation of induction and other relevant training programs and to identify and communicate on-going training needs.
  • To be able to establish and maintain effective positive working relationships.
  • To be able to maintain good assessment and review procedures within a re-abling framework which become the foundation for appropriate care and support plans for all customers living in the Extra Care Scheme.
  • To be able to ensure that appropriate kinds of re-abling interventions take place to meet the customers needs and requirements.
  • To liaise with other agencies involved with the Extra Care Scheme and with the residents to ensure the provision of integrated services.
  • To have a good working knowledge of Health and Safety and confident in its communication.

Required Experience:

IC

Duties and Responsibilities:Reports to the Branch Registered Manager.Ensuring all staff working in the Extra Care Scheme know their roles and attendance requirements.To ensure that the company priority of a re-abling outcome-focused ethos is always communicated.Ensure all support plans and risk asse...
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Key Skills

  • sheltered housing
  • elderly care
  • Social Care
  • Independent Living
  • Communication skills
  • Microsoft Outlook
  • housing management
  • ISO 13485
  • Research Experience
  • Rota Management
  • social activities
  • Research & Development