Solution Consultant 2
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Job Location:
Monthly Salary:
Posted on:
19 hours ago
Vacancies:
1 Vacancy
Job Summary
Overview
Job Description
- The Solution Consultant is responsible for providing consulting services with the overall objective of designing and implementing software solutions for customers.
Position is remote in France. Must be French and English speaking.
Responsibilities
- Perform requirements analysis in which information about business process and technical requirements are gathered from key client stakeholders
- Design solutions in which basic best practice knowledge is applied with minimum oversight from senior team members
- Compose and deliver documentation outlining requirements for building the solution with minimum oversight from senior team members
- Demonstrate the configured solution or prototypes of the solution
- Design and build solution including configuring application development tools
- Test the configured solution and ensure solution is functioning as designed; resolve any issues in a timely manner
- Compose training materials and conduct training sessions for customer
- Develop plan for migration of configured solution into production environment and support customer throughout migration process
- Transition key information to the technical support team to ensure continued successful support of customer
- Define upgrade plans and execute upgrades of the software to newer versions
- Participate in infrastructure conversations to define proper system infrastructure needs based upon the customers technology landscape with oversight from experienced team members
- Estimate design and configuration effort based on approved requirements
- Maintain awareness of project budget scope and timeline and effectively communicate issues with project managers and senior team members
Basic Qualifications
- Bachelors Degree or equivalent
- Knowledge of scripting system architecture or relational databases (Java / JavaScript preferred)
- Able to thrive in a fast paced deadline driven environment
- Speak or write with ease clarity and impact using a communication style appropriate to the subject and the audience
- Good at investigating situations or issues to get relevant information; adept at asking probing questions to successfullyobtain quality information
- Organized and experienced at successfully multi-tasking
- Good collaboration skills applied successfully within team as well as with other areas
- Self-motivated with the ability to manage projects to completion with oversight
- Demonstrated ability to use sound judgment and appropriately escalate issues for guidance
- Average travel requirements for this job is 30% annualized yet unique circumstances with customers may require more travel.
- Or an equivalent combination of education and experience sufficient to successfully perform the principal duties of the job
Required Experience:
Contract
Key Skills
- Marketing
- Business Process
- Customer Service
- Communications
- Cloud
- Products demonstration
- C#
- Database
- CRM
- Project Management
- Client Relationship
- Interpersonal skills
- Sales goal
- Sales Process
- Analytics
About Company
Hyland provides intelligent content solutions that empower our customers to transform the way they work and deliver exceptional experiences to those they serve. Our solutions capture, process and manage high volumes of diverse content in order to improve, accelerate and automate opera ... View more
