Automotive Service BDC Call Agent

Vacaville, CA - USA

Hourly Salary: $ 18 - 22

Posted on: 12 days ago

Vacancies: 1 Vacancy

Job Summary

Automotive Service BDC Call Agent
Location: Vacaville CA
Company: Mazda of Vacaville
Employment Type: Full-Time

Join the Mazda of Vacaville Team!
Mazda of Vacaville is seeking an energetic and customer-focused Service BDC Call Agent to support our fast-paced service department. If you enjoy helping people communicating clearly and working in a dynamic environment this is an excellent opportunity to grow with a respected dealership.

Responsibilities

Answer inbound service calls and assist customers with professionalism and enthusiasm
Make outbound calls to schedule service appointments and follow up with customers
Provide basic service information maintenance reminders and recall updates
Document all customer interactions accurately in the CRM system
Work closely with service advisors and management to ensure a seamless customer experience
Achieve daily/weekly call and appointment-setting goals

What Were Looking For

Strong communication and phone skills
Positive customer-first attitude
Ability to multitask and stay organized
Basic computer and CRM proficiency (training provided)
Dependable punctual and team-oriented
Bilingual is a plus
Prior automotive or BDC experience is helpful but not required

Pay & Benefits

$18$22 per hour (depending on experience)
Potential for bonuses
Medical dental and vision available (if applicable)
Paid time off & holiday pay
Employee discounts on service parts and vehicles
Matching 401(k) after one year of employment
Ongoing training and advancement opportunities

How to Apply

Send your resume to emailprotected
OR call to schedule an interview
OR apply online at
You may also apply in person at Mazda of Vacaville 580 Orange Dr Vacaville CA

Required Experience:

Junior IC

Automotive Service BDC Call AgentLocation: Vacaville CACompany: Mazda of VacavilleEmployment Type: Full-TimeJoin the Mazda of Vacaville Team!Mazda of Vacaville is seeking an energetic and customer-focused Service BDC Call Agent to support our fast-paced service department. If you enjoy helping peop...