Tech Lead – SW Asset Management as a Service

Career Area:

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar yourejoining a global team who cares not just about the work we do but also about each other. We are the makers problem solvers and future world builders who are creating stronger more sustainable communities. We dontjust talk about progress and innovation here we make it happen with our customers where we work and live. Together we are building a better world so we can all enjoy living in it.

IT IS YOUR TIME!

Caterpillar Inc. is the worlds leading manufacturer of construction and mining equipment off-highway diesel and natural gas engines industrial gas turbines and diesel-electric locomotives. For nearly 100 years weve been helping customers build a better more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services backed by our global dealer network provide exceptional value that helps customers succeed.

When you join Caterpillar youre joining a global team who cares not just about the work we do but also about each other. We are the makers problem solvers and future world builders who are creating stronger more sustainable communities. We dont just talk about progress and innovation here we make it happen with our customers where we work and live. Together we are building a better world so we can all enjoy living in it.

If you are looking for personal and professional growth in a company with an inclusive culture which seeks equity respects differences and believes in peoples potential this is the right place. We consider people with disability candidates and those with diversity in gender culture ethnicity religion age generation race nationality and sexual orientation.

Important:

- Dont forget to include a resumé in English in your profile in Workday

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Role Definition:

Caterpillars Enterprise Asset Management team is seeking a seasoned and driven Team Lead to oversee operations for our Software Asset Management as a Service (SAMaaS) initiative. This leadership role involves managing a team of SAM analysts shaping strategic direction based on workload and demand and ensuring the seamless delivery of application updates with minimal disruption to end users. The ideal candidate will bring deep expertise in application installation and removal across both PC and server environments proficiency in Postscript and Python and a forward-thinking approach to threat mitigation through efficient application lifecycle

What you will do:

- Lead and mentor a team of SAM analysts fostering growth accountability and technical excellence.

- Develop and execute the SAMaaS strategy in alignment with organizational goals and evolving business needs.

- Oversee daily operations related to application installation and removal ensuring responsiveness to demand and minimal disruption.

- Collaborate cross-functionally with Software Asset Management Software Compliance Hardware Asset Management Cybersecurity and business units to manage applications assume ownership where feasible and swiftly mitigate vulnerabilities.

- Deliver high-quality reporting and metrics that reflect SAMaaS performance and strategic progress tailored for executive and leadership review.

- Maintain strong industry relationships through active engagement with asset management communities and peer networks.

- Continuously evaluate and enhance processes tools platforms and methodologies to drive operational efficiency and innovation.

- Champion automation and integration of application lifecycle activities across diverse operating systems and platforms.

Skills:

Technical Excellence: Knowledge of a given technology and various application methods; ability to develop and provide solutions to significant technical challenges.

Technology Advising: Knowledge of effective advisory methods and ability to provide valued information and advice to clients regarding products technologies services and solutions for a specific technology domain.

Emerging Technologies: Knowledge of emerging technologies; ability to design apply and evaluate new information technologies for business environments.

Hardware Infrastructure: Knowledge of computer architecture and systems programming; ability to design build and integrate IT hardware into multi-platforms for the organization.

Requirements Analysis: Knowledge of tools methods and techniques of requirement analysis; ability to elicit analyze and record required business functionality and non-functionality requirements to ensure the success of a system or software development project.

Systems Software Infrastructure: Knowledge of computer architecture and system software interaction; ability to design and build a fundamental architecture of operating systems database management systems communications protocols compilers and other development tools.

Technical Troubleshooting: Knowledge of technical troubleshooting approaches tools and techniques; ability to anticipate recognize and resolve technical issues on hardware software application or operation.

Technical Writing/Documentation: Knowledge of technical writing; ability to write technical documents such as manuals reports guidelines or documents on standards processes and applications.

Basic requirements:

- Bachelors degree or equivalent professional experience in a related field.

- 5 years of experience in asset management desktop or server administration or similar technical roles.

- 2 years of leadership experience with a proven ability to guide and develop high-performing teams.

- Technical proficiency in Postscript Python ServiceNow Power Automate Power BI and Flexera.

- Strong analytical communication and report-writing skills with the ability to translate complex data into actionable insights.

Top candidates will also have:

- Writing and optimizing SQL queries

- Working with Snowflake and understanding its integration with Flexera and ServiceNow APIs

- Experience with Batch Patch for patch management

- Applying AI automation techniques to streamline operations

- Familiarity with BeyondInsight for vulnerability management

Note: This position requires the candidate to work onsite five days a week.

Some of the offered benefits*:

Medical plan

Dental plan

Medicines reimbursement

Psychological Legal Social and Finance Support Program

Private pension plan

Profit share

Meal assistance

Christmas basket

Transportation

Life and personal insurance

Extended maternity and paternity leave

Employee resources group (Young Professional Women in Networking LAMBDA (LGBTQIA) Latin Group and Active in Sport

*Caterpillar reserves the right to change or modify benefits at any time subject prior notice and in compliance with legal requirements. Benefit elegibility may vary by position and location

The Recruitment & Selection area emphasizes that it does not use personal emails and/or emails from other domains (@gmail @hotmail etc.) to contact candidates. Available vacancies are only advertised through the companys official channels ( and official Caterpillar emails are mandatory followed by the domain @. Also the company does not request any type of payment (bank transfer pix etc.) for the purposes of the selection process. For more information click on the link: Dates:

Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply

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