Head of Total Rewards, NAM

The Head of Total Rewards for North America is responsible for designing and delivering a comprehensive rewards strategy that supports the unique operational technical and commercial demands of the Testing Inspection & Certification (TIC) industry. This role ensures competitive compliant and scalable compensation and benefits programs that attract and retain specialized talent across laboratories field operations technical services and corporate functions.

The individual is part of the HR North America Leadership Team will work closely with the Global Total Rewards team North America Business Line Leaders and Finance team implement reward solutions that drive productivity safety and service excellence across a geographically diverse workforce.

• Develop and execute a regional total rewards strategy tailored to the complexities of the TIC industryincluding field-based technicians auditors inspectors laboratory professionals and commercial teams.
• Provide strategic reward insights to support workforce planning high-volume hiring retention of critical technical talent and competitiveness in price-sensitive markets.
• Align all regional reward programs with global frameworks while addressing country-specific market practices and regulatory requirements for North America
• Oversee design and governance of salary structures variable pay programs job architecture and incentive plans that support both operational efficiency and commercial performance.
• Lead annual compensation planning processes (merit bonus market adjustments) ensuring timely execution across numerous countries and business units.
• Conduct market benchmarking and compensation analytics for technical and niche roles common in the TIC sector (inspectors lab technicians auditors engineers).
• Develop a region-wide benefits strategy with a focus on safety well-being and health programs tailored to field laboratory and plant environments.
• Oversee cost-effective benefits program administration vendor management and program harmonization especially in jurisdictions with diverse statutory requirements.
• Evaluate utilization trends and introduce enhancements aligned with employee wellness and retention needs.
• Design and maintain fair and competitive compensation practices for field roles involving shift work travel hazard exposure and specialized certifications.
• Implement recognition programs that reinforce safety culture service quality and operational excellence.
• Support regional implementation of global executive compensation programs ensuring compliance with local taxation and reporting rules.
• Oversee mobility packages for cross-border assignments reflecting regional staffing needs and compliance with immigration tax and labor requirements.
• Ensure reward programs comply with labor laws pay equity regulations tax rules collective bargaining agreements (where applicable) and health and safety standards across all countries in the Americas.
• Maintain high standards of data integrity and reporting accuracy across HRIS and compensation systems.
• Manage total rewards budgets and provide financial modeling for compensation and benefits investments.
• Build lead and mentor a high-performing regional Total Rewards team supporting North America
• Partner with HRBPs Finance Legal and business line leaders to ensure reward strategies support revenue growth operational efficiency and employee engagement.
• Represent the North America in global total rewards initiatives providing regional insight and advocating for operational and local-market needs.
• All other duties as assigned

Qualifications :

Education and Experience

Required:

• Bachelors degree in Human Resources Business Finance or related field
• 15 years of progressive compensation and benefits or total rewards experience ideally within the TIC industrial services engineering or technical services sectors.
• Experience supporting multi-country environments in North America
• Strong understanding of compensation practices for technical and field-based roles including premium pay certifications safety incentives and workforce scheduling considerations.
• Proven ability to lead complex compensation cycles and benefits harmonization projects across multiple jurisdictions.
• Strong analytical financial modeling and problem-solving skills.
• Excellent stakeholder management and executive communication capabilities.

Preferred:

• Masters degree or professional certifications (CCP GRP)

Knowledge/ Skills/ Abilities

• Ability to manage and coordinate multiple projects in a fast-paced highly professional environment.
• Strategic mindset with strong business and industry acumen
• Cross-cultural leadership and collaboration
• Data-driven decision making
• Change and transformation leadership
• Operational understanding of field and laboratory environments
• Integrity discretion and sound judgment

Travel

• Occasional travel required (5%-33%)

Our Benefits

We care about your total well-being and will support you with the following subject to your location and role.

• Health: Medical dental and vision insurance life insurance employee wellness programs
• Wealth: Competitive pay 401(k) with company match (immediate vesting upon enrollment) annual bonus program employee referral program
• Happiness:
  • Professional Growth: Online training courses virtual and classroom development experiences tuition reimbursement program
  • Work-Life Balance: Paid-time off (vacation sick company holidays floating holidays volunteer time)

Physical Demands of the Job

• Stand    Seldom (1% - 4%)
• Move or traverse             Seldom (1% - 4%)
• Use hands         Frequent (34% - 66%)
• Reach with hands and arms      Seldom (1% - 4%)
• Climb or balance           Never (0%)
• Stoop kneel crouch or crawl   Never (0%)
• Talk/hear            Frequent (34% - 66%)
• Taste/Smell       Never (0%)
• Lift/carry/push/pull        Seldom (1% - 4%)
• Keyboarding      Frequent (34% - 66%)
• Ability to focus on task Frequent (34% - 66%)
• Visual strain      Occasional (5% - 33%)
• Tasks requiring limited muscle effort for example lifting up to 5 kgs     Seldom (1% - 4%)

Additional Information :

SGS is an Equal Opportunity Employer and as such we recruit hire train and promote persons in all job classifications without regard to race color religion sex national origin disability age marital status sexual orientation gender identity or expression genetics status as a protected veteran or any other characteristics protected by law.

To perform this job successfully an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge skills and/or abilities required.

This job description should not be construed as an exhaustive statement of duties responsibilities or requirements but a general description of the job. Nothing contained herein restricts the companys rights to assign or reassign duties and responsibilities to this job at any time.

If you are applying for a position within the United States and you have difficulty completing the on-line employment application because of a disability please call for assistance and leave a message. You will receive a call back.  Please note this phone number is not for general employment information but is only for individuals who are experiencing difficulty applying for a position due to a disability.

All your information will be kept confidential according to EEO guidelines.

Remote Work :

Yes

Employment Type :

Full-time