Service Specialist The Dealership Alternative You Can Trust!
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Job Location:
Victorville, CA - USA
Yearly Salary:
$ 65000 - 120000
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
What We Offer:
At Midas we provide dealership-level expertise. Were committed to creating a rewarding and supportive work environment for our team. As a Service Advisor youll enjoy these exceptional benefits:
At Midas we provide dealership-level expertise. Were committed to creating a rewarding and supportive work environment for our team. As a Service Advisor youll enjoy these exceptional benefits:
- Competitive Pay with performance-based commissions and bonuses.
- Year-End Bonus to reward your hard work and contributions.
- 5-Day Work Schedule Monday-Saturday 8:00 AM - 5:00 PM with Sundays always off.
- Paid Holidays and Vacation Time (5 paid holidays and 5 vacation days annually).
- Birthday Off Upon Request because you deserve to celebrate!
- Daily Overtime Opportunities for those seeking to maximize earnings.
- Work in a clean organized and professional shop equipped with modern tools and scanners.
- Adaptive Learning Training Program: Daily 3-5 minute training sessions with reward point opportunities.
- ASE Certification Incentives: Earn a $1.50 raise for each ASE certification including the C1 Service Consultant ASE with the testing cost covered by us.
- Discounts and Opportunities to Work on Your Own Vehicle..
- Be part of a busy high-performing location with a High-star Google rating and consistent customer flow.
- Join a AAA-Approved Repair Shop offering dealership-quality service with a personal touch.
About the Role:
As a Service Advisor youll be a key player in providing our customers with the trusted dealership-quality experience they deserve. Youll ensure every customer has a seamless and positive service experience from their first interaction to the final handoff.
As a Service Advisor youll be a key player in providing our customers with the trusted dealership-quality experience they deserve. Youll ensure every customer has a seamless and positive service experience from their first interaction to the final handoff.
Key Responsibilities:
- Greet customers warmly and professionally making them feel valued and welcome.
- Listen to customer concerns inspect vehicles and provide accurate service recommendations.
- Prepare estimates and clearly explain necessary repairs in a customer-friendly manner.
- Communicate effectively with technicians to ensure timely and accurate repairs.
- Follow up with customers to provide updates on vehicle status and address any questions.
- Maintain detailed and accurate records of customer interactions and repairs.
- Help maintain a clean and organized front office and waiting area.
- Uphold Midas commitment to exceptional customer service at all times.
What Were Looking For:
- Proven experience as a Service Advisor customer service representative or in a similar role.
- Strong interpersonal and communication skills.
- Ability to multitask stay organized and manage time efficiently in a fast-paced environment.
- Basic automotive knowledge is a plus but were happy to train the right candidate.
- Familiarity with scheduling software and automotive repair systems is a bonus.
- A positive attitude and commitment to providing top-notch customer service.
Join Us Today:
If youre passionate about helping customers and providing dealership-level service in a friendly supportive environment wed love to have you on our team! Apply now to become a Service Advisor at Midas and help us redefine what it means to be a dealership alternative.
If youre passionate about helping customers and providing dealership-level service in a friendly supportive environment wed love to have you on our team! Apply now to become a Service Advisor at Midas and help us redefine what it means to be a dealership alternative.
Compensation: $65000.00 - $120000.00 per year
Join Our Team
As one of the largest destinations for automotive services Midas is dominating the industry in developing career paths and building relationships within the communities they serve.
At Midas we take care of everything tires brakes oil so the opportunities to grow and develop expertise with Midas are endless.
Required Experience:
IC
Key Skills
- Accounting Software
- Time Management
- Accounts Administration
- Accounts Receivable
- Accounts Reconciliation
- Administrative Skill
- Leadership skills
- Accounting & Finance
- Accounts Management
- Communication
- Analysis Skills
- Relationship Management
- Team Player Spirit
- Budgeting Skills
- Accounts Payable
About Company
Trust your local Midas store for Total Car Care including, brake repair, oil change, tires mufflers & exhaust and all of your auto repair needs. Schedule an appointment at Midas.com today.
