Facility Coordinator

JLL empowers you to shape a brighter way.

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients. We are committed to hiring the best most talented people and empowering them to thrive grow meaningful careers and to find a place where they belong. Whether youve got deep experience in commercial real estate skilled trades or technology or youre looking to apply your relevant experience to a new industry join our team as we help shape a brighter way forward.

Job Description: Facilities Coordinator

Building great impressions and experience

Youll be the face of JLLthats why creating a welcoming yet professional image of the company is vital to your role. As our stakeholders first point of contact you should make them identify immediately that we are the kind of company they would want to do business with. Therefore you must demonstrate high levels of customer service and integrity especially in handling enquiries issues and complaints.

Keeping a well-oiled workplace

Together with the facilities management team youll help ensure that clients vendors and employees enjoy a safe and positive experience. Youll be trained to follow escalation and incident reporting procedures and comply with the firms safety guidelines and strategies.

Your responsibilities also include but are not limited to:

• Responsible for handling incoming and outgoing calls including distribution of any messages.

• Receive inform and guide visitors including co-ordination with client employees.

• Provide assistance in general administrative activities and any other duties as assigned by Facilities Management team

• Participate as a team member in responses to emergency situations for facilities matters

• Directing first-line complaints regarding soft services to Facilities Management team

• Assist FM to prepare monthly management reports.

• Manage end-user expectations and requirements on daily catering catering for event/special occasion taxi/shuttle bus stationary meeting roometc.

• Obtain regular updates from supervisors (of soft services vendors) through weekly/daily briefings to have an overview of the operations of the site.

• Provide assistance to users as and when required

• Youll also be expected to assist the facilities management team in overseeing contractors on-site and finding vendors and services.

• Manage the Front Office operations on Monday to Friday from 8:30 am to 6:00 pm

• Managing the FOH and meeting rooms always keeping them tidy neat and professional looking

• Repair & maintenance of office equipment

• Oversee the daily operations and maintenance of the facility including kitchenware eg microwave coffee machines etc.

• Maintenance of overall office infrastructure (carpets flooring plants etc)

• Maintenance of IT server & NOVAC

• Maintenance of MEP equipment

• Liaison with building management and other relevant vendors/service providers

• Maintain vendor records and contracts renewals

• Oversee emergency plans fire drills and safety audits

• In case of absence for example medical leave/sick leave/annual leave Supplier shall provide a back up support.

• Invoice tracking and monitoring

• Prepare monthly report for expenses

• Check the sound system turn on the TV and projector

• Check the printer refill paper and clean

• Check stationery and refill stock as needed

• Prepare stationery or other necessary stuff for events/workshop

Sound like you To apply you need to be:

Knowledgeable and experienced

You should have at least 12 months of experience in a corporate environment particularly in reception. Experience in facilities property management hospitality or related field is ideal will go a long way.

• Pleasant Disposition

• Sound interpersonal skills /team player with client-facing capabilities.

• Enthusiasm and willingness to learn/take responsibility

• Good PC literacy and proven ability to manage daily activities using various systems including the internet e-mail functions & all aspects of Microsoft Office.

• Good written & oral communication skills

• Well organized

A positive thinker and strong communicator

Are you a confident energetic and customer-oriented Can you interact with stakeholders across all levels A great match for this job would be someone who superb written and spoken English communication skills.

Organisational and professional

You should know how to remain calm and professional and maintain a proactive and positive attitude especially in managing multiple operational matters under stressful situations. You must be able to manage conflicting priorities and apply holistic approaches for long-term solutions while complying with the firms procedures and standards.

What we can do for you:

At JLL we make sure that you become the best version of yourself by helping you realize your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program competitive pay and benefits package.

Apply today!

Location:

If this job description resonates with you we encourage you to apply even if you dont meet all of the requirements. Were interested in getting to know you and what you bring to the table!

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Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process including the online application and/or overall selection process you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.