Dispatcher Positions, Part-Time, Non-Benefited

Summary Of Position
Keene State Colleges Department of Campus Safety is seeking reliable candidates to serve as part-time dispatchers in the Campus Safety communications center. The communication center operates 24 hours seven days a week and is staffed through various shift assignments. This position is primarily for evening shifts during the week (3 PM to 11 PM or 5 PM to 3 AM) weekend evenings and holidays. Many shifts are scheduled for set hours; however some degree of flexibility may be available depending on staffing. Other shifts may become available due to employee sick call-outs vacations or training opportunities. The Dispatcher positions are part-time non-benefited with a starting salary of $20.00/hour. Dispatchers perform a valuable service for the College by serving as its primary point of contact and preferred communication resource when addressing campus incidents. This position may be an excellent opportunity for someone who is considering a position in public safety and seeks to gain insight and experience in the field and/or someone who enjoys working and interacting with the public. The dispatcher will be expected to maintain a calm and professional demeanor in the event of an emergency and will be expected to contact police fire ambulance or other emergency personnel when needed. The dispatcher will be required to utilize access control technologies to secure College buildings and provide emergency notification using emergency broadcast technologies during emergencies. This position is not a designated emergency (911) call center; however the dispatcher may be the first point of contact with the public during the event of an emergency. Responsibilities include answering in-person inquiries at the dispatch window telephone switchboard and electronic inquiries or requests for services; issuing temporary parking permits; monitoring access control alarm and closed-circuit television monitoring equipment; and dispatching Campus Safety officers in the field via radio transmissions. Dispatchers also enter calls for service into the Computer Aided Dispatch ( CAD ) system and utilize the Colleges student and employee database.

Required Qualifications
Must be at least 21 years of age at the time of hiring High School Diploma or equivalent Proven interpersonal and written communication skills Computer proficient with the ability to learn various computer applications Effective multi-tasking skills Ability to interact verbally and electronically via the telephone email and 2-way radio Ability to assess situations and determine the appropriate response Attend periodic meetings and training Complete a three to four-week dispatch training program and remain proficient with dispatch roles and responsibilities Read and understand campus parking and Campus Safety policies and procedures Have a valid drivers license and safe driving record Must successfully pass a background review including criminal history and driving history

Preferred Qualifications
Prior dispatching history is helpful but not required.

Additional Job Information
Applicants should be prepared to upload the following documents when applying online: Letter of application addressing the above responsibilities Resume Contact information for three references Application Deadline: Review of applications will begin immediately and continue until positions are filled or otherwise closed at the Colleges discretion.