Are you passionate about working with purpose
Do you want to be part of an inclusive team that values gender equality and diversity
Would you like to be part of an iconic Australian brand dedicated to delivering great customer service
This is the role for you!
What Youll Do
In this exciting full-time 2 years fixed term contract opportunity as an NRMA Roadside Patrolyoull play a critical role in supporting our members.
You will provide a range of emergency roadside assistance deliver exceptional member service and use your automotive expertise to keep our members moving in the safest way and when they need it most. You will respond to service calls to diagnose and troubleshoot mechanical breakdowns change flat tyres jump-start vehicles provide fuel delivery sell and install batteries assist lock outs & ensure all customer and job information is recorded accurately.
You will represent the NRMA brand performing your role with integrity valuing diversity and living ourplaybook values.
Your Roster
We are recruiting full-time employees to work a rotating roster between Monday to Sunday offering attractive penalty rates. Your rosters will be supplied in advance enabling you with the flexibility to plan for positive work life balance.
What Youll Bring
Valid Australian Drivers License (minimum full license C class)
Experience in mechanical repair with an understanding of motor vehicles and the motor vehicle industry
Knowledge of work health and safety practices and successfully apply these skills to motor vehicle repair/servicing and customer service
Ability to utilise mechanical and electrical automotive expertise to assess the appropriate action to keep our members moving in the safest way
Strong communication and customer focus with proven ability to work with a range of diverse communities
Team player attitude driven to maintain a positive and strong work ethic to support others
Ability to remain calm and focused when under pressure whilst always demonstrating empathy and understanding to our customers
Motivated self-starter driven to self-develop & keep updated with new technical skills and industry trends
Whats in it for you
At the NRMA we arent just about discounts (although you do get these too). We offer benefits to help make work and life just right for you!
Progressive flexibility leave and well-being benefits to balance all of lifes priorities
Travel discounts on SIXT car rental cruises and accommodation at our award-winning NRMA Holiday Parks and Resorts.
Complimentary myNRMA Rewards membership including discounts on groceries movie tickets gift cards gym memberships attractions restaurants and much more
Grow progress or relocate your career and move around the NRMA Group or different locations with us
Know You Belong
Were for inclusion diversity and representing the members guests customers and communities we serve. Thats why we welcome applications from First Nations people with disability those from diverse cultural backgrounds people of all genders members of the LGBTQI community and anyone else who wants to be a part of our team.
Join the NRMA and grow your career with us. Apply now or visit our careers siteto find out more!
Please note: an offer for this role will be subject to successful pre-employment checks including reference checks pre-employment medical assessments and a National Police Check. A Driving History check will be requested prior to the interview stage and must pass NRMAs d riving history requirements for this position.
Remote Work :
No
Employment Type :
Contract
With properties in some of Australia’s most iconic locations, NRMA Parks & Resorts provide accommodation that suits every budget and style – from campsites to luxury resorts. We connect holidaymakers with over 50 incredible natural destinations that offer more than a change of scenery ... View more