Guest Services Agent

AccorHotel

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profile Job Location:

İzmir - Turkey

profile Monthly Salary: Not Disclosed
Posted on: 3 hours ago
Vacancies: 1 Vacancy

Job Summary

  • Adopt a friendly helpful and pleasant attitude to all guests
  • Assist guests with their business center needs 
  • Contact appropriate individual or department as necessary to resolve guest call request or problem
  • Maintain close working co-operation with other departments
  • Follow communication procedures guidelines and policies

Qualifications :

  • University degree preferably Tourism & Hotel Management
  • Proficiency in English (verbal and written)
  • Team-oriented
  • Focused on guest satisfaction
  • Strong interpersonal and problem solving abilities

Additional Information :

Your team and working environment:

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract recruit and promote diverse talent.


Remote Work :

No


Employment Type :

Full-time

Adopt a friendly helpful and pleasant attitude to all guestsAssist guests with their business center needs Contact appropriate individual or department as necessary to resolve guest call request or problemMaintain close working co-operation with other departmentsFollow communication procedures guide...
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Key Skills

  • Restaurant Experience
  • Customer Service
  • Hotel Experience
  • Taleo
  • Hospitality Experience
  • Cashiering
  • Food Safety Experience
  • Guest Relations Experience
  • Animal Handling
  • Front Desk
  • Guest Services
  • Phone Etiquette

About Company

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As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more

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