Head of Live in Client Experience

Home Instead

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profile Job Location:

Surrey - UK

profile Monthly Salary: Not Disclosed
Posted on: 30+ days ago
Vacancies: 1 Vacancy

Job Summary

Join Home Instead and help shape and deliver our exceptional live-in care services for older adults.

  • Manage and support live-in clients and support the Head of Live in People Experience

  • Complete consultations assessments care plans & risk assessments

  • Maintain accurate digital records

  • Carry out client reviews and follow-up actions

  • Build relationships with clients families & professionals

  • Coordinate live-in introductions and handovers

  • Promote services locally & online to grow client base

  • Support recruitment and participate in on-call rota

  • Participate in on-call duties as required.


Qualifications :

         About You

  • Experience in live-in care or similar role (preferred)

  • Level 3 NVQ in Health and Social Care or equivalent would be beneficial to the role

  • Strong communication & organisational skills

  • Passionate about person-centred care

  • Experience of working with MAR sheets and medication in a supervisory role

  • UK driving licence preferred and means of transport if required to visit clients within the territory

    What We Offer

  • Supportive values-led team

  • Training & development opportunities

  • Opportunity to shape a growing service

  • Competitive salary & benefits


Additional Information :

If you have a genuine passion for caring and the drive to help us achieve our goals we would be delighted to hear from you.

We welcome applications from all members of the community as we strive to reflect the diversity of the neighbourhoods in which we operate. Home Instead is dedicated to safeguarding and promoting the welfare of adults and we expect all team members to uphold this commitment.

Please note that this position is subject to an enhanced DBS disclosure.


Remote Work :

No


Employment Type :

Full-time

Join Home Instead and help shape and deliver our exceptional live-in care services for older adults.Manage and support live-in clients and support the Head of Live in People ExperienceComplete consultations assessments care plans & risk assessmentsMaintain accurate digital recordsCarry out client re...
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About Company

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Home Instead is the world’s leading provider of non-medical care and companionship services for older people. With minimum visits of one hour, award winning training and an excellent reputation we are immensely proud of the quality of care we provide. We match our CARE Professional t ... View more

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