Engineering Order Taker Sofitel Nile Downtown
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
- Receive log and prioritize all maintenance requests from guests and internal departments.
- Coordinate with Engineering team members to ensure tasks are assigned and completed promptly.
- Maintain accurate records of requests work orders and completion times.
- Follow up with departments or guests to ensure issues are resolved satisfactorily.
- Assist in preparing daily job allocations reports and shift handovers.
- Monitor and track preventive maintenance schedules and support administrative tasks.
- Handle telephone calls and correspondence professionally and efficiently.
- Support the Chief Engineer/Engineering Supervisors with documentation and departmental coordination.
- Ensure compliance with Hilton standards and procedures in all record-keeping.
- Perform additional tasks as required to support the smooth functioning of the Engineering department.
Qualifications :
- Bachelors Degree
- Previous experience in an administrative or order-taking role ideally within Engineering or Hospitality.
- Strong organizational and multitasking skills with excellent attention to detail.
- Good knowledge of Microsoft Office; experience with maintenance management systems is an advantage.
- Strong communication skills with fluency in English (Arabic is a plus).
- A proactive and professional approach with the ability to remain calm under pressure.
- A collaborative team-focused mindset.
Additional Information :
experience is an asset
Prior experience working with Opera or a related system
Fluency in English
additional languages are a plus
Your team and working environment:
In 1-2 sentences introduce the team property or office environment in a way that reflects the culture
Note: Customization may be included for any specific local or legislative requirements such as work permits
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract recruit and promote diverse talent.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Lpc
- ABAP
- Benefits & Compensation
- Investor Relations
- ITIL
- Art
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
