German Customer Service Advisor

Athens - Greece

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

Job Title: Bilingual Customer Service Advisor German & English (Transport Business Unit)

Location: Athens Greece

Start Date: 2 January 2026

Work Model: Remote (eligible only if relocation documents are submitted at least two weeks before start date)

About the Role:

Join the Customer Service team of the Transport Business Unit at Booking supporting travelers and partners across German and English markets. You will handle inquiries resolve booking and transport-related issues and ensure smooth customer experiences. This position requires excellent communication skills empathy and the ability to work efficiently in a fast-paced environment.

Schedule:

Monday to Friday: 10:00 AM 6:30 PM
Saturday & Sunday: 11:00 AM 7:30 PM

(40 hours per week 8 hours per day 5 days a week)

Compensation & Benefits:

Salary: 1380 gross x 14 months (includes Easter Summer and Christmas bonuses)
Benefits:
- Private Health & Life Insurance
- Monthly performance bonus (as per project-specific conditions)
- 25 days of annual leave
- 50 meal voucher per month

Contract Type: Permanent full-time (40 hours per week)

Relocation & Work Conditions:

For candidates already living in Greece there is no standard relocation package though assistance can be reviewed case by case.
For candidates relocating from abroad:
- You must arrive in Athens 7 days prior to the start date to finalize hiring documents.
- On-site work is required for the first 3 months unless you already have accommodation and a stable internet connection in Greece.
- Accommodation: 3 weeks in a hotel near the office upon arrival. (No real estate agency assistance afterward.)
- Support Payment: Up to 300 (gross reimbursed with first payment).
- Legal Assistance: Guidance in document processing and hiring formalities.

Not Included:

Flight ticket (only reimbursement up to 300 gross with first payment)
Airport pick-up and transportation to hotel

This role offers a stable contract excellent employee benefits and an opportunity to work with an internationally recognized travel platform in a dynamic environment in Athens.

Job Title: Bilingual Customer Service Advisor German & English (Transport Business Unit) Location: Athens Greece Start Date: 2 January 2026 Work Model: Remote (eligible only if relocation documents are submitted at least two weeks before start date) About the Role: Join the Customer Service team of ...