Dutch Customer Support Valencia
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Job Location:
Amsterdam - Netherlands
Monthly Salary:
Not Disclosed
Posted on:
3 hours ago
Vacancies:
1 Vacancy
Job Summary
DUTIES AND RESPONSIBILITIES:
Communicate with customers through various channels such as phone email chat and social media
Showcase extraordinary communicational skills such as listening empathy and can personalize every customer conversation
Guide customers with their questions and ensure they are offered the right solution leaving a big smile on their face
Identify and address customer needs to escalate internally to improve and/or develop processes
Thrive for sky-high performances focusing on the most important KPIs: Customer Satisfaction quality and productivity
Maintain customer satisfaction and retention through impactful customer experience.
REQUIREMENTS:
Native in Dutch both oral and written. Fluent in English (at least B2 level)
Previous working experience in hospitality or other customer facing roles is a plus
Affinity for fashion and sustainability
Excellent communication skills with the ability to listen and show empathy
You thrive for teamwork and fun and are part of the community
Flexible and able to work in a fast paced working environment
Autonomous able to work independently as well as part of a team
Tech savvy and familiar with Google Suite MS office and CRM tooling
Customer-focused always have the customers best interest in mind.
BENEFITS:
Excellent remuneration package based on experience skills and performance
Be part of a dynamic and creative team with positive and friendly atmosphere
Guidance and tools to reach your full potential
Breakfast and lunch offered onsite.
Key Skills
- Design Engineering
- Baan
- Customer Service
- Fund Management
- ABAP
- Elevator
About Company
We connect talented professionals with international job opportunities. Our team provides expert support in job search, visa processes, accommodation, and relocation to ensure a smooth transition abroad. Our mission is to help candidates succeed globally.
