Continuous Improvement Lead

Join Peraton in advancing the safety efficiency and modernization of the National Airspace System (NAS) through the FAAs Business National Airspace and Technical Computing Services (BNATCS) contract. As a trusted partner to the Federal Aviation Administration Peraton helps deliver the systems and services that keep our nations skies safe and connected.

Were looking for innovative professionals who thrive in mission-critical environments and are passionate about shaping the future of air traffic management. This is your chance to make an impact on one of the worlds most vital transportation infrastructures working alongside leaders in aviation engineering data science and systems integration.

At Peraton you wont just support the mission youll define it.

We are seeking an experienced Continuous Improvement Lead to drive operational excellence quality management and process improvement across BNATCS projects. This role ensures compliance with organizational standards and industry frameworks such as ISO CMMI and ITIL while promoting a culture of continuous improvement that enhances system performance reliability and customer satisfaction.

Responsibilities

• Support program and project managers in implementing and institutionalizing process excellence and best practices across all BNATCS workstreams.

• Conduct process and product evaluations (audits) to ensure compliance with FAA BNATCS and Peraton quality standards policies and procedures.

• Perform audits and assessments against recognized frameworks including ISO 20000 ISO 27001 ISO 9001:2008 CMMI-DEV/CMMI-SVC Level 3 and ITIL.

• Evaluate software development system integration and service delivery performance against established standards documentation and project schedules.

• Develop and maintain audit checklists templates and evaluation tools to assess compliance and maturity across projects.

• Facilitate root cause analyses lessons learned sessions and corrective/preventive action plans to resolve process gaps and drive measurable improvements.

• Collect analyze and report process and quality metrics to project management and Corporate Quality leadership.

• Track and escalate non-compliance issues and ensure timely resolution and closure of audit findings.

• Maintain the Process Asset Library (PAL) ensuring all process definitions templates and reference materials are up to date and accessible.

• Provide training and coaching to employees and project teams on CMMI ISO ITIL and project management best practices.

• Support and participate in corporate quality initiatives including CMMI Level 3 appraisals ISO re-certifications and internal quality audits.

• Interface with FAA stakeholders and internal customers to verify the delivery of high-quality work products aligned with mission objectives.

• May serve as a SCAMPI Team Member during CMMI maturity assessments and as an ISO Internal Auditor.

Required Qualifications:

• U.S. Citizenship Required.
• Must have the ability to obtain / maintain a Public Trust clearance
• 12 years of experience may have supervisory or management experience

• 8 years of experience in quality assurance process improvement or program compliance with hands-on involvement in ISO and CMMI implementations.

• Demonstrated experience implementing ISO 9001 ISO 20000 ISO 27001 CMMI-DEV/SVC Level 3 and ITIL frameworks.

• Strong understanding of software development system engineering and service management processes.

• Experience conducting audits process reviews and gap analyses in a government or aerospace environment.

• Excellent analytical communication and presentation skills with the ability to collaborate across multi-disciplinary teams.

• Proven record of facilitating organizational change and building quality-centric cultures.

Preferred:

• Experience supporting FAA or other federal aviation modernization programs (e.g. NextGen ERAM or NAS Voice).

• CMMI Associate or Lead Appraiser certification.

• ISO 9001/20000/27001 Lead Auditor certification.

• ITIL Foundation or higher-level certification.

• PMP or Lean Six Sigma certification (Green or Black Belt).

Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the worlds leading mission capability integrator and transformative enterprise IT provider we deliver trusted highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land sea space air and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day our employees do the cant be done by solving the most daunting challenges facing our customers. Visit to learn how were keeping people around the world safe and secure.